CubeSmart Self Storage in Franklin, MA is a conveniently located facility at 14 Grove St, offering a wide range of storage units including climate-controlled options. It provides various moving supplies and is one of the most trusted names in the industry with over 1,500 stores nationwide. The facility is clean, well-maintained, and offers premium amenities.
Multiple reviews highlight an excellent and smooth experience, describing the process as easy, fast, and stress-free. The staff, particularly the Property Manager, receives consistent praise for being friendly, professional, attentive, kind, patient, and dedicated. This person is noted for being knowledgeable and personable, taking time to answer questions clearly, recommend suitable units, and make customers feel comfortable in their choice. The overall sentiment is highly positive, with customers stating it is a great experience from start to finish and recommending the facility for all storage needs.
GREAT customer service he needs a raise!!! Thank you!
July 2026
Drew was very professional, friendly and cordial! Gave us a warm welcome to Franklin! Easy to follow instructions!!
July 2026
I had the pleasant experience of meeting Drew today. He was extremely helpful, professional and friendly. Thank you Drew for making today's visit at Franklin Cubesmart such a positive experience.
