Mattress Firm Franklin is a store dedicated to helping customers find the best sleep solutions. The staff, including Sleep Experts®, are committed to providing personalized service, taking the time to show options that fit each customer’s preferences and budget without pressure. Customers praise the helpful and respectful team members, such as Anse and Ames, who go above and beyond to assist and ensure satisfaction. The store offers a wide selection of top brands like Sealy®, Tempur-Pedic®, and Serta®, with a confidence-inspiring Love Your Mattress Guarantee® and a 120 Night Sleep Trial® to ensure the mattress is the right fit. Delivery service is efficient, with delivery people setting up beds quickly and properly. Customers feel confident shopping here, appreciating fair prices and helpful guidance, making Mattress Firm Franklin a trusted place for quality mattresses and excellent customer service.
What a wonderful experience. The sales rep was so patient with me. He definitely went above and beyond. Totally exceeded my expectations.
October 2024
Erik was fantastic! He showed me all options that fit my preferences and budget. There was no pressure at anytime to buy and I ended up with a great mattress at an amazing price! Thank you Erik!
October 2024
Sam is the man to help you with your purchase! Professional and will make sure you get a fair deal!
