Pet Supplies Plus Franklin is a beloved local pet store that provides exceptional service and care for its community and their furry companions. The staff, led by the incredible Sara, are incredibly kind, helpful, and knowledgeable, going above and beyond to ensure customers' needs are met. Whether shopping in-store or utilizing the convenient delivery service, customers consistently praise the store's efficiency, with orders arriving swiftly and securely. The grooming services also receive high marks, with the staff performing wonderful work on pets' nails. Customers appreciate the store's willingness to accommodate returns, even for opened items, showcasing their commitment to customer satisfaction. The self-service dog wash is also a hit, with the staff maintaining the area impeccably. Overall, Pet Supplies Plus Franklin is a community-focused pet store that prioritizes the well-being of its customers and their beloved pets.
There’s simply no one like Sara and the staff at PSP! They are incredibly kind and helpful - everything they do is centered around their community and fur kids. ♥️
January 2026
This place is a gem! Great service and groomer is amazing! We will be back soon. Our pups love going shopping w us.
January 2026
Delivered same day, wrapped with care as it's snowing.
