Pet Supplies Plus Milford is a neighborhood pet store with everything needed for furry, scaly, and feathery friends. It offers a wide selection of products, including natural and made in the USA items, at prices lower than major competitors, with a price match policy. The store prides itself on customer engagement and service quality.
Staff are consistently described as friendly, informative, and genuinely helpful. Employees take significant time to assist customers, such as carefully checking nutrition facts for pets with specific health needs. The grooming service receives high praise, with groomers noted for being amazing, gentle, and skilled, forging immediate connections with pets and providing excellent care. The store also features convenient self-serve dog wash stations.
Shoppers appreciate the hard-to-top selection and variety in brands, often finding items unavailable elsewhere. Services like free curbside pickup and same-day delivery add to the convenience. Overall, customers express gratitude for the store, with many stating they will not go anywhere else.
