Athol Savings Bank is a long-standing financial institution that has been serving the community since 1867. According to reviews, the bank is known for its professional, courteous, and helpful staff who are dedicated to assisting customers with their financial needs. Customers appreciate the bank's ability to handle various financial situations, just like larger corporate banks, but with a more personalized approach. However, some customers have expressed frustration with being encouraged to use the mobile app or ATM instead of visiting the branch. They felt that the staff were not as eager to deal with in-person customers. Despite this, the overall consensus is that Athol Savings Bank provides good customer service, with employees going out of their way to help and answer questions. The bank's focus on the future, while remaining proud of its past, suggests a commitment to delivering a secure and reliable banking experience for its customers.
Tried to keep my banking local and support my small business community. Unfortunately, this small bank seems so out of date and backwards when it comes to loan processing and customer service. Great remodeling and color coordination but not enough to earn my business.
May 2023
Tried to keep my banking local and support my small business community. Unfortunately, this small bank seems so out of date and backwards when it comes to loan processing and customer service. Great remodeling and color coordination but not enough to earn my business.
March 2023
I use your Gardner store. Your employees are amazing, friendly and care about their customers. They go out of their way to help. Thank you
