The AT&T Store in Gloucester offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need. This includes the flexibility of prepaid phone plans with no contract and nationwide 5G service with unlimited data plans. Customers report really good and phenomenal experiences, highly recommending the store. Staff are described as calm, impressive, very knowledgeable, pleasant, helpful, thorough, super nice, patient, and kind. They are noted for their competent presence, ability to multitask and handle multiple customers, and for taking the time and effort to solve problems, even with confused customers or detailed questions. Specific associates receive praise for providing wonderful and great service, making customers feel very much appreciated.
Haley D was amazing and extremely helpful! Not only does she really know what she’s doing, she’s also very pleasant to Interact with. She set up my new iPhone and did an excellent and thorough job. I had a terrific experience with Haley and will go back to that store again because of my experience there today.
March 2026
I’ve always enjoyed the employees here. Will has done a great job!
February 2026
The store manager, Will was awesome! Not only did he help upgrade my broken phone he fixed my phone plan and saved me A LOT of money on my monthly bill. I know this store has had some negative reviews lately; but it’s under new management and you can tell!
