BankGloucester is a cooperative community bank founded in 1887 to serve the people of Cape Ann. Despite its growth over the years, the bank remains committed to quality customer service, which is the cornerstone of its identity. BankGloucester's representatives are known for their personalized approach, getting to know customers on a first-name basis. Customers have praised the bank's friendly, honest, and diligent staff, who are quick to resolve issues and provide exceptional service across its branches. With a long history and a focus on meeting the needs of its community, BankGloucester has earned the trust and loyalty of its customers.
Very rude and snobby staff. This is based on 4 years.
November 2023
Nice customer service in Essex branch.Very helpful and was quick about resolving my issue.Appreciate the exceptional service .
September 2023
DO NOT OPEN YOUR ACCOUNT AT GLOUCESTER BANK, fake notes, terrible service, they stole my money from the account by card cloning and it was not returned, they send it to you and unlike other banks they do everything to disrupt your life, Gloucester Bank is the next silicon valley's bank.
