This CVS is praised for its helpful and pleasant staff, with specific mention of a manager who always assists and reminds customers about coupons and important details. The pharmacy team is recognized for going above and beyond, exemplified by a seamless process to get a prescription filled in Napa while the customer was local, saving time and reducing stress. Compared to another CVS at Gloucester Crossing, this location is considered better, with shorter lines and staff who are more friendly and courteous. Overall, the business is appreciated for its excellent service, efficient handling of prescriptions, and staff who genuinely care about customers’ needs.
I walked into the Thatcher Road CVS this evening. Big smile on Valerie very helpful and very patient with me.
May 2024
Christina is wonderful! She always helps me with everything I need. She reminds me if I have coupons and she is very pleasant and because I am a senior, she reminds me not to forget anything. She is an excellent manager!
November 2023
Staff very helpful and friendly, particularly Theresa who helped at checkout.