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December 2025 by Kevin Herlihy
John is an absolute beast at Victra Verizon, Glosta. Go there if you want fast, guaranteed service. Upgrading my phone and getting set up etc was a breeze. Gonna bring moms in soon to see John!
Que lo que!!
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December 2025 by Marilyn Seccombe
John at the Gloucester store was phenomenal!
He was professional,extremely knowledgeable and very kind.
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November 2025 by Liam Macleod
The regular employee couldn't be very helpful, as he wasn't very knowledgeable of android phones. The manager was extremely helpful. I can't afford the extra 'perks'. It seems like your system was designed to drag people into 'perks', whether they need/want them or not. He's good at helping me remove them!
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October 2025 by Jenna Heil
john was very helpful and friendly!
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October 2025 by Robert Irvine
John is patient, knowledgeable, timely, and friendly.
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October 2025 by Orhan Orgun
Terrible experience. Extremely rude and high pressure to try and make us but extra options we very clearly said we didn't want. Completely opaque about the various bill components and their cost.
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September 2025 by Betsy Donaghey
Dee was so awesome and helped us set up two new phones.
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September 2025 by Jennifer Cataldo
Jason was smart and helpful. He got my daughter's phone warranty to kick in when hers got the pink line down the screen. He also got our plans updated easily and quickly and made sure everything was transferred over. Even though there was a line, he has a calm and competent manner and got thru everyone.
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August 2025 by Joann Ganim
Wonderful, knowledgeable, personal service from John and Dee. They are both an asset to Verizon. You might need to have the IT team step it up though, as I had to leave to find an ATM because electronic transactions were disabled for some reason.
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August 2025 by Suzanne Hong
Jason was extremely helpful and professional!
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August 2025 by Adena Geller
I have been here several times and received patient, knowledgeable, and effective service
from Jason and John. They put me at ease and helped Soviet a frustrating problem. There is always a pleasant atmosphere in this store, a tone I think Dee sets by being a positive role model and makes customers feel noticed. I’m planning to return soon to purchase my next new phone .
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August 2025 by America Express
The best of the best services I ever had by Verizon crews ( Jason, Grant,nuraz)
Wonderful people they make me very happy
The process was smooth and fast I appreciate it them all God bless them and God bless America
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August 2025 by William Dugan
I first met Jason Gibson and a trainee under a tent outside the Gloucester Crossing store on July 11, 2025. The store was closed due to an emergency scheduled cleaning. Jason was very apologetic. We returned on 7/13/25. Jason was alone in the store on that day. He worked patiently with everyone who entered the store. And there were several! Jason’s high level of expertise made for an easy trade-in transaction of my iPhone 13 ProMax for an iPhone 16 ProMax. I was very pleased with Jason’s customer service. And even more so I was impressed with his technical dexterity in dealing with three transactions similar to mine. And I include my wife’s transaction as part of mine.
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July 2025 by Geraldine Friedlander
JASON GIBSON GLOUCESTER MA STORE
THANK GOD WAS INCREDIBLY PAITIENT KIND AND HELPFUL !!!!!
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June 2025 by bryan favazza
My experience was great and easy left there only paying $7 and change and got internet access with max and Netflix added for no extra cost the whole thing cost about $100 month a lot better than the $350 xfinity was charging. Ask for jason Gibson he was excellent
