“As a long-term customer, I've always appreciated the highly competent and responsive service provided by George Propane. But today, Josh gets a particularly big thumbs-up. An emergency situation at my residence this weekend required that I call the answering service. Within 30 seconds (literally), Josh the on-call technician called me back. He was knowledgeable, patient, and reassuring as he talked me through my situation and provided explanations for everything along the way. As someone who likes to understand exactly what's going on and why, this was greatly appreciated. Josh asked a number of questions to better understand my situation, rather than providing a quick, once-size-fits-all resolution. He was as kind as he was competent. Always a plus in a gas emergency, wouldn't you agree? I highly recommend George Propane and, if you ever run into Josh on a service call (or phone call), please tell him thanks!”
“As a long-term customer, I've always appreciated the highly competent and responsive service provided by George Propane. But today, Josh gets a particularly big thumbs-up. An emergency situation at my residence this weekend required that I call the answering service. Within 30 seconds (literally), Josh the on-call technician called me back. He was knowledgeable, patient, and reassuring as he talked me through my situation and provided explanations for everything along the way. As someone who likes to understand exactly what's going on and why, this was greatly appreciated. Josh asked a number of questions to better understand my situation, rather than providing a quick, once-size-fits-all resolution. He was as kind as he was competent. Always a plus in a gas emergency, wouldn't you agree? I highly recommend George Propane and, if you ever run into Josh on a service call (or phone call), please tell him thanks!”