CVS offers a range of services, including pharmacy and health care, with a focus on customer care. The pharmacy has received mixed reviews from customers. Many appreciate the helpfulness of the staff, especially during difficult situations. For instance, one customer praised an associate named Lynette for going above and beyond to find a specific item for her daughter, showing kindness and dedication. Another positive experience involved a staff member named Bryanna, who quickly assisted a child who had fallen after receiving a vaccine. Customers expressed gratitude for the quick response from her and other staff members who provided support during the incident. However, some reviews highlighted areas for improvement, especially in pharmacy service. Customers noted that certain employees seemed indifferent or bothered when asked questions, creating a less welcoming atmosphere. One customer shared a frustrating experience where they faced delays in getting prescriptions filled after an emergency room visit, despite explaining their urgent situation. Although the pharmacist ultimately resolved the issue, the customer felt the initial response lacked empathy. Overall, CVS has a mix of compassionate staff members and some who could improve their customer service. As a 24-hour pharmacy, there is hope that the team will work toward providing more consistent and caring experiences for all customers.
I absolutely love CVS, and their rewards program always makes me feel like I am valued as a loyal customer, and I win every time when it comes to saving money! I highly recommend shopping at CVS, and utilizing their rewards program! Love #MyLocalCVS♥️💙
January 2026
The staff work so hard to make the process smooth, they answer any questions, help me find and use coupons, and even respond kindly and quickly in the app, even when I’m sick and not making much sense. They work so hard please give the pharmacists a raise.
January 2026
The Store was clean. The item I wanted was in stock. Easy checkout.
