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“My car lost its brakes in Greenfield while traveling from CT to VT. Scott at Koch's told me he would take a look and see what he could do. All others either didn't answer their phone or told me it would be a week before it could be assessed. My car was towed to his shop that afternoon. He was able to repair my brake lines and called me the following AM telling me the car was ready. The price was quite fair, actually less than the earlier quote.
He and his staff are indeed all that is claimed in other reviews. Polite, professional, compassionate, personable, all of which are seldom found in business today. You can add trustworthy to the list following my experience at Koch's!
A day to remember. All is well in Greenfield at Koch's!”
Towing
Towing
“They were fast, efficient, and I didn’t feel like I got overcharged or anything. They also had great customer service and clearly care about the work they do.”