“May be best branch .. or bank .. excellent service .. all the tellers .. always smiling .. they always help …. Very friendlyThe manger Judith always help me ...”
“Long time member for over 15 years. Great customer service. Knowledgeable staff. Watched online banking and website grow and it's very easy to use. Highly recommend”
“Awesome, conveniently located credit union. Employees in Spit Brook Road location are super friendly and helpful.Great CD rates and interest on kids' savings accounts.Glad to be a member!”
“We walked in late to open and account and Westley stayed late to help us. It wouldn’t have probably worked for us for quite some time to come back and he stayed much after closing to open us 2 new accounts. Thank you, Sir!”
“FROM DONNA PARKER (on John Parker's email)WCU (Groton office) went through a period where we were unhappy with the service, especially with no one answering the phone!!! FYI/One time, I called the Littleton office asking why wasn't anyone answering calls in the Groton office? (Please note, at that time, I mentioned this fact to someone at the Groton office, when someone finally answered.) Maybe, this was due to the post-COVID chaos that companies were experiencing?Recently, on our last few visits there, it appears that they seem to be 'righting the ship!' And, it is great to see the lobby has been restored to a more modern bank-like atmosphere, now being more inviting and far less claustrophobic.Also, at this time, we want to give a SHOUT OUT to Bethany Schlaich! She is very knowledgeable and always makes good suggestions to us. She has assisted us many times before her leave, and we are very glad she is back!Thank you! :)The Parkers”