This organization has terrible communication. I've placed several calls to their customer support line during business hours and no one answers.
May 2023
Quick and easy car wash with lots of vacuums, although sometimes the vacuum loses suction.
April 2023
Spoke with a gentleman named John. He was very courteous, and took the time to listen in an unbiased fashion when I explained difficulties I encountered when using the car washing bays. I still think about that a lot. I saw him as a good person. Good on you Golden Nozzle.
Golden Nozzle Car Wash started in the 1970’s as a complement to the other motoring public businesses owned by F. L. Roberts & Company, headquartered in Springfield, MA. The name ‘Golden Nozzle’ derived from the color of the gas station pumps at F. L. Robert gas stations in Western Massachusetts. In the fall of 2016, Nouria Energy acquired F. L. Roberts & Company’s 26 convenience store and 22 Golden Nozzle Car Wash locations in Massachusetts and Connecticut. The chain has become the gold standard for car care in the region. Golden Nozzle’s successful Unlimited Wash Pass program began in 2008. Members of the monthly wash program enjoy unlimited car washes at any Golden Nozzle Car Wash location in five New England states.