“I had a problem with a bank employee not giving me my moneys when I wanted it. And it happen just as i was traveling to St Louis On business. So, a 5000.00 dollar Amex didn't get paid. But lucky enough I have been with Main Street bank for Year's. And Customer Service move moneys so Amex could be paid.
But I wanted more, So A call was made to the branch manager. The best thing I ever did.
She was able to take all my concerns, made changes in the branch. It's been a few months now.
And nothing like that has happened since.
Thank You Allison M.”
8:30AM - 12PM
17 Pope St, Hudson
Banks
“Without question, Avidia is the best banking institution I have been associated with and done business for in excess of 30 years.
From Denise, Chloe, Caroline, Care and Casey, all the tellers are professional, courteous, kind, caring, dedicated and do an outstanding job in their respective positions to ensure complete customer satisfaction.
Under the leadership of Lizette, Ann Marie, Kim and Lucy have handled a wide variety of business and transactional issues which have arisen over the years to once again, ensure complete customer satisfaction. Without all three working together as the fantastic team that they are, business at Avidia would suffer greatly. There is no “I” in TEAM! Congratulations to all working at Avidia from the folks behind the scenes upstairs to those on the front lines. Each one should be recognized for the outstanding job they do each and every day. It’s a pleasure to do business with Avidia and I will continue to do so and recommend Avidia to others!”
8:30AM - 12PM
196 Washington St, Hudson
Banks
“Friendly and super helpful staff. They always have a smile and give a warm greeting every time I enter the bank. Definitely recommend if you’re looking for a new place to don your banking”
8:30AM - 12PM
1073 Main St, Clinton
Banks
“I’ve been doing business with Avidia Bank in Clinton for a few years now. Love the Service and the wonderful people who work there. Thanks to all your workers who always make the customer feel like family. Also in Hudson and Northboro. They have had great training!!!”
“Clinton Savings Bank has served me very well since I moved to Massachusetts 20 years ago. The customer services are excellent and recently I had to unravel a few small problems and at the Bolton branch, Nici, Asst Branch Mgr, helped me and it was a great experience! Thank you so much Nici for your pleasant and professional help. Good customer service is so hard to come by today but you can always find it at Clinton Saving banks!”
“mary Kate was amazing and able to get our accounts all dealt with after major fraud breech. truly appreciated the help and professionalism provided to us during the difficult situation.”
“I started doing business with Middlesex when I began working in Westford . My two former banks had been swallowed up by large banks and of course service diminished. I have been with Middlesex for decades now and it is refreshing to get a human on the phone when I have an issue. They have always been pleasant and helpful so as long as I live in this area I will continue to have an account with them.”
9AM - 12PM
265 Great Rd, Littleton
Banks
“I recently had the pleasure of working with Omar at Northern Bank, and I couldn't be more impressed with his exceptional service. Omar went above and beyond to assist me with my banking needs, providing clear and helpful guidance every step of the way. His professionalism, knowledge, and friendly demeanor made the entire process smooth and stress-free. I highly recommend Omar and Northern Bank for anyone looking for top-notch banking services. Thank you, Omar, for your outstanding support!”
“Wonderful experience. Just left Chase bank across the street because they wouldn't create a business bank account for me because I was registered out of state. This bank had no problem to do so. Alex was so helpful and genuine.”
“Very nice people and they give to the community. Minus one star for lack of support for any easy, quick electronic way to move money between them and other banks, and their uninspiring website and app in general. They say they don't have Zelle due to security concerns, but I wish they would let people know the concerns and then still opt in if they want, maybe indemnifying the bank. I don't care about Zelle specifically, any kind of electronic transfer/bill pay would work for me. I haven't checked out their ATMs yet - really hope they are the kind where you can deposit cash.”
9AM - 12PM
7 Digital Wy, Maynard
Banks
“Excellent service and modern building, super convenient location for Maynard. Opened a new account and the staff were friendly and helpful in taking care of all my accounting needs. The facility is very new with colorful interior and maintained neatly. They also offered coffee.”
“I needed a notary and Geoffrey was super efficient and helpful. Answered all my questions and even waived my 1.25 for the signature because I didn’t have any cash on me! This is a very nice bank with good people and customer service. If I need banking in the area this would be my choice”
“FROM DONNA PARKER (on John Parker's email)WCU (Groton office) went through a period where we were unhappy with the service, especially with no one answering the phone!!! FYI/One time, I called the Littleton office asking why wasn't anyone answering calls in the Groton office? (Please note, at that time, I mentioned this fact to someone at the Groton office, when someone finally answered.) Maybe, this was due to the post-COVID chaos that companies were experiencing?Recently, on our last few visits there, it appears that they seem to be 'righting the ship!' And, it is great to see the lobby has been restored to a more modern bank-like atmosphere, now being more inviting and far less claustrophobic.Also, at this time, we want to give a SHOUT OUT to Bethany Schlaich! She is very knowledgeable and always makes good suggestions to us. She has assisted us many times before her leave, and we are very glad she is back!Thank you! :)The Parkers”
9AM - 12PM
629 Massachusetts Ave #6, Boxborough
Banks
“Great products, committed to customers. A savings bank that still continues to provide mortgages as it has since its inception.. integrity and committed to its footprint is exceptional.”
“The manager was very helpful when I called she resolved my issue she was amazing very helpful and I was having a really bad morning and she said she fixed my issue and very play very concerned and I really really really appreciate that”
8:30AM - 12PM
21 Main St, Shirley
Banks
“Always kind and helpful. Never too busy or long lines in the lobby. Called and spoke to a person with an important question, said they would call back soon ... and they called back within minutes with the answer I needed. I've used 3 different banks in this town, and this was the only one that has been zero hassle. Great bank”
“Doris has been extremely helpful to me getting my lost debit card and application for a credit card approval processed. She has been the most helpful executive to me since I started banking with HFCU. She is very willing to understand the issue at hand and outlining the options available to move forward. She goes above and beyond!!”
“Hanscom Federal Credit Union has been exceptional for both our personal and business banking.
We use them for personal checking and savings as well as business accounts, and their rates are consistently competitive. The products are strong, but what truly sets them apart is the service.
Their mobile app is intuitive and reliable, making day to day banking simple and efficient. In person, the experience is even better. Every time we walk in, we are greeted warmly and treated like long term members, not transactions.
Whether we are resolving an issue, opening a new account, or simply asking questions about options, the team is knowledgeable, responsive, and thorough. They make sure everything is handled correctly and clearly explain what we need to know.
Hanscom Federal Credit Union combines excellent financial products with genuinely personal service. We could not recommend them more highly.”
9AM - 12PM
272 Great Rd, Littleton
Banks
“The team at Citizens Bank in Littleton is awesome! Every time I stop by, they’re super welcoming and always ready to help with whatever I need. They make banking feel easy and stress‑free, and you can tell they really care. Big thanks to everyone there—you guys make a huge difference!”
9AM - 1PM
291 Main St, Acton
Banks
“The process of opening new accounts was as pleasant and smooth as one can only wish. The branch manager(?), Ronaldo, was very helpful and professional, and the branch interior was very pleasant.”
9AM - 12PM
163 Main St, Groton
Banks
“5-Star Review: Citizens Bank – Groton Branch
I’ve been a long-time customer of Citizens Bank, and this was my first visit to the Groton branch. The staff and manager here were extremely polite, professional, and genuinely helpful.
Compared with my many years of banking at the Littleton branch, the Groton branch truly feels like coming home — warm, thoughtful, and efficient. They helped me right away with great professionalism and care.
From now on, I’d rather drive an extra 20 minutes just to come to the Groton branch. Highly recommended!”
9AM - 12PM
159 Great Rd, Stow
Banks
“Mr. Enrique Marriot was very welcoming and kind as he helped me open an account and walked me to the ATM and showed me how to use it. His customer service is greatly appreciated. Glad I chose this branch.”
9AM - 12PM
177 Broad St, Hudson
Banks
“The mortgage process was amazing! Eric was excellent to work with and provided the guidance and best options for our situation. From start to finish we were treated very well! This was our third primary mortgage with Workers Credit Union!”
“Always pleasant. I do not have an account through Rollstone, however my place of employment does so I can easily pop in or drive to the teller window and cash any work checks in a jiff - and I have been for the past 3 years! Only problems I've ever had was trying to reach the drive thru canister in a lifted truck LOL!”