“Wish I could do 4.5 stars! The four is for the price point of some items.
I visited the shop last week for the first time. It is in Topsfield near the fairgrounds, and is definitely more of a “boutique” consignment/second hand experience vs. thrift.
As I said my only deduction was RE the pricing. Some lower end labels were, in my opinion, priced quite high. Like many consignments the price does drop after a period of time, but you have to roll the dice it will still be there if you wait. That said, I found their high end items very well priced for the most part.
The highlight was absolutely the curated nature of the store. I’ve been in so many thrift/consignment stores lately that have high prices but do not make an effort to really focus on the customer experience.
At Francie’s (the owner I assume) has an eye for putting together a display, and naturally grouping items that go together really well. The store is well stocked but NOT overpacked with items like so many places that make it impossible to look through or browse. I especially loved that they had a fun vintage section on its own, beautiful purses, etc.
As a woman with BIG feet (size 10) I *SO* appreciate that Francie’s had options for me to try! 9/10 vintage/consignment I visit rarely have anything above an 8. This shop had beautiful Frye boots etc- not for me that day but perfect for someone. I also noticed that they had a very good selection of plus size clothing, especially coats- which is often very difficult to find second hand.
I also had a brief chat with the owner (I think) and she was lovely. There was another woman browsing and she was very quick to offer to take an item off a mannequin etc. I believe there is a gift or children’s section on the other side but I didn’t get a chance to go over that day.
Overall I will certainly be back- lots of gems. Would love to see slightly lower pricing on the more mass market brands but it was a very pleasant visit.”
“Love this store! I purchased a pair of fun vintage heart earrings that I get tons of compliment on, they have a fun selection of clothes and other vintage items. Great place to visit if you’re in the area and the owners are very welcoming and helpful! Can’t wait to get back there to hopefully get more great finds.”
“I just moved to Andover from the west coast and need to step up my style game a bit (we're super casual on the west coast! ha). I've been in here twice and have found the team SO helpful and friendly with a special shout out to Heidi who is particularly helpful and kind. I also met the owner May today and she was equally as lovely. I have found many pieces to fall in love with and am excited to continue to visit to see how it evolves through the seasons. Given I have no winter clothes from CA I need all the help I can get!!”
“She absolutely is the best!! Has the cleanest and fullest shelves i ever see, and always takes great care of me and fellow shoppers!! The best consignment store in MA!! If you get lucky enough to stop in, enjoy every second!! ☺️”
“workers are extremely nice-DEE, CHRIS, FRAN, LORETTA, ETC. i would not say that the store is ever dirty. yes, the prices have been high lately; miss the 99 cent sale, but everywhere you shop lately the prices have gone to an all new high. example-THE DOLLAR STORE. quit complaining and be nice.”
“I find the employees here to be very pleasant and the pricing fair. They have lots to look through. My only wish is that they didn’t staple the price tags to the clothing ?”