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“I went into Richmond Hardware today to find some mechanical bolts and nuts to replace the broken ones on my collapsible camping chair. I was met by the manager/owner(?) who paged an employee to assist me in selecting the proper length and width of the bolts and nuts. Matt examined the broken piece and selected a proper replacement bolt for each of the broken pieces. I thought that I would be spending my afternoon with pliers and a wrench. But to my surprise, Matt attached the bolts and tightened the nuts. I definitely recommend Richmond Hardware for their courteous employees and expert service. Thank you.”
“Who needs big box stores, these guys are the best most of the stuff you need, the help in the big box stores know nothing about the technical aspects of your product needs, I love this place. Mike Barry”
“I cannot say enough about this Sherwin-Williams store in Hanover. The level of customer service here is truly phenomenal. Every single member of the team is professional, attentive, and genuinely cares about helping customers. It is, without a doubt, the best service I have ever received at any Sherwin-Williams location.
What makes it even more special is the consistency — no matter who helps you, the experience is always excellent. This is the kind of customer service that makes you want to keep coming back.
Even if I had another Sherwin-Williams store right next to my home, I would still choose to drive to this Hanover location because of the outstanding team. They make all the difference, and for that reason, I will always prefer shopping here.”
“I had a wonderful experience with these workers who truly understood my needs. They did an excellent job matching everything just the way I envisioned. I wholeheartedly recommend all home group stores for their exceptional service!”
“This Sherwin Williams location is the best on the south shore. Sameer & the team are friendly, professional & knowledgeable. Our orders are always prepared on time and they take the time to ask our opinion on new products. We highly recommend them for all of your painting & home improvement needs.”
“Amazing
So simple
Easy accommodating
And the cashier brought the items to my car because of the lift
I will come here for paint and supplies always moving forward
Amazing customer service”
“They were able to identify the color of paint on aftermarket MSI wheels for a BMW. They prepared a spray can and small container of paint to use with a brush. These guys are friendly and competent.”
“Great service here. The staff here is just wonderful and very knowledgeable. They treat all their customers, homeowners and contractors alike with the greatest respect. They have every product for all of your painting needs. Their parking lot is very big and their store is very neat, organized and clean.”
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“Team Fred! I find picking colors intimidating and was feeling stressed over something that should be fun and is a privilege. Fred was working alone in the shop, phone constantly ringing, and he made time for me and truly helped. Left w colors decided. Customer service at its best!”