“We had a passport appointment and I cannot say enough about how helpful and kind the women were working there. They were so friendly and made the whole experience a pleasure.”
“I drop packages here all the time. The staff is friendly and don’t seem to have issues with items shipping out in a timely manner. Our mail usually comes at a reasonable time too.”
“The personalized service we receive from each postal service worker is OUTSTANDING….Especially Sir Michael. He is very personable, efficient and extremely knowledgeable about postage and packaging for mailing merchandise. He always has a kind word to say and also has a great sense of humor.”
“Very surprised at the low reviews. Never had an issue, even for a “snailmail” establishment. I ship and receive frequently and even get live poultry. They always call and I always get it.”
“Michelle and the other delivery people are fantastic. Michelle makes it a point to communicate with her customers and always giving it the personal touch. A bright spot in our day.”
“Had to ship out a package today and I had the pleasure of dealing with Tonya. While she had a plaque at her station that said "Clerk in training. Please be patient." I found her to be incredibly helpful, thorough, and quick. I would have never known she was new to the team! This was easily my most pleasant experience at the Bellingham Post Office thanks to her!”
“I called to get info about a new passport application and a friendly woman picked up on the first ring! She was super-helpful and gave me all the info I needed to set up my appointment. Super job!!!”
“I've been coming here for years. I ship everything through the post office and every single employee here has been incredible, I plan to keep coming here for many more years.”
“Excellent town post office! Very helpful staff offering professional services and advice. I’ve had a great experience every time I’ve come here over the past few months. I haven’t established a PO Box so I can’t speak to that, but they’ve helped with everything I’ve needed. Thanks so much!”
“The self serve package station is great; you can buy a box, seal and address your package, print the label, and leave your package behind a protected drop off wall slot thing. No talking or waiting in line necessary.”
8:30AM - 5:30PM
43 Main St, Franklin
Post Offices
“The workers here are incredible! They’ve helped me do everything from find missing packages to making sure everything I send gets to the destination on time & they do it all w a smile! So a big thank you to the Franklin Ma PO workers from me. 10⭐️’s also a Big Thank you to my former mail carrier he was THE BEST!”
“The service has always been fine. No issues. Wait times are good compared to other locations. Maybe the poor reviews were just someone’s bad day. We all have ‘em. Also I have had to buy tape to seal my packages at other USPS locations. Lesson learned. Be prepared, folks!”
“Cheryl, Cathy and Fernando, employees with the Holliston Post Office, MA were friendly , kind, patient and very helpful in delivering a package to me that was initially sent to the incorrect address. They handled the situation professionally and perfectly and went beyond until it was resolved. Thank you from a very satisfied customer!”