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“I really love this post office. They always get you in and out, they're friendly, knowledgeable and have your best interest in mind. Special shoutout to Joe who is really one of the best! I have a post office around the corner from my house but regularly go out of my way to the Wayland one because I trust them and know they'll get it done right.”
“So grateful for the Norfolk post office and staff! Jean is great and runs a tight, tidy ship. I mail packages frequently and am always well taken care of. In response to a previous review: the office closes for lunch because there's typically only one person on staff making that lunch break a necessity.”
“Just used the passport services through this post office. The employees were incredibly friendly and patient when taking my toddlers passport photo. Quick painless process, thank you!”
“I was sending a package. The address I was given was not completely correct. The postal service agent was incredibly helpful. She was able to find the correct address, without making a fuss about it. That type of care is not common these days and I greatly appreciate her.”
“I have lived in Milford for many years and I have always been treated exceptionally well at this location. We did my families passports at this location with Tyler and he was great with the pictures and instructions. They were very nice when doing the pictures for my newborn's passport. There's also a really nice young lady that has helped me multiple times as well and she is always very clear on what you need and the best way to get it done unfortunately I can't remember her name at this time. I would also like to point out Sheri who helped me this past month when I needed some assistance with getting things done properly after having to deal with paperwork related to my mother's passing.
10/27/25 Another great experience Today. Even though I came in a minute before their end of day Nicole was extremely helpful and patient.”
“We had a passport appointment and I cannot say enough about how helpful and kind the women were working there. They were so friendly and made the whole experience a pleasure.”
“I drop packages here all the time. The staff is friendly and don’t seem to have issues with items shipping out in a timely manner. Our mail usually comes at a reasonable time too.”
“Best post office ever.
Employees are friendly and great.
Always have an answer to my questions regarding mails and packages.
Thank you for the fabulous service”
“I mailed my wedding invitations at this USPS and Sue was very helpful and kind. She ensured that the envelopes would be processed by hand vs machine and helpfully explained how the process works. Quick and easy experience!”
“This post office is located directly next to Village Pizza, so it’s hard to find if you’re looking for a typical post office in a free standing building. However, our experience applying for passports at this located was seamless. I believe D’Ann was the person who helped us, and although it was busy she was quick and efficient with our paperwork. It’s a stressful process and she made me feel reassured throughout making sure we had everything.”
“I called to get info about a new passport application and a friendly woman picked up on the first ring! She was super-helpful and gave me all the info I needed to set up my appointment. Super job!!!”
“The service has always been fine. No issues. Wait times are good compared to other locations. Maybe the poor reviews were just someone’s bad day. We all have ‘em. Also I have had to buy tape to seal my packages at other USPS locations. Lesson learned. Be prepared, folks!”
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“Cheryl, Cathy and Fernando, employees with the Holliston Post Office, MA were friendly , kind, patient and very helpful in delivering a package to me that was initially sent to the incorrect address. They handled the situation professionally and perfectly and went beyond until it was resolved. Thank you from a very satisfied customer!”