“The front desk staff were professional and courteous. The work was done quickly (despite the very respectful notice from the front desk that it may take a little while) AND exceeded my expectations. If I need auto glass work again, this place will be my first call.”
“Hands down the best place to go for window tint on your car! Highly recommend, the owner was extremely friendly and nice. The process was very easy and had different levels of tint to show on display. Took about 40 minutes for two front windows and the price was very reasonable.”
“Western Mass Auto Glass’s customer service is truly exceptional! This morning, I was in a bind, desperately searching for someone to repair my windshield the same day since I have class tonight. Not only did Western Mass Auto Glass come through, but they exceeded my expectations in every way. They worked seamlessly with my insurance, replaced my windshield, and calibrated it—all within just five hours! On top of that, they went the extra mile by cleaning the mats inside my car. I am beyond grateful for their efficiency, professionalism, and kindness. Highly recommend!”
“I can't say enough good things about my experience with Payless. After going with another company per my insurance company recommendation, Payless came to my rescue. The other company had me wait 5 days for the glass to come in, and it was mysteriously "broken" the morning of my scheduled install. I called Payless, told them my story. They took my number and called around for my glass. Called me back within the hour! Because of my bad experience with the other company, I asked to please confirm when they had the glass in hand before I made an apt. Only a few hours later, I was called back with confirmation and had the apt for the next day. They installed the glass and recalibrated all my safety features. All in one day!!!!! I would recommend to all, give them a call, they will not disappoint!!!”
“Balise Collision did a marvelous job on the repairs to our 2019 Hyundai Santa Fe. The work was performed on time and was true to the estimate they had provided. The front bumper and front right quarter panel were replaced and the car is now as good as new. We could not be more pleased with Balise Collision and would certainly give them a strong recommendation.”
“Best service under the circumstances. They no longer interact with Mapfre Insurance, probably because of my case, indirectly, maybe? That said, when I picked up my car, it was like brand new. We're talking 2016 Subaru here. Drives like a dream, spotless inside and out. Fantastic customer service as well! Would use them again with a different Insurance company.”
“This was my first time using Yankee Glass for a bathroom mirror and basement window replacement. What fantastic, friendly service - good quality work, fair pricing. They will be my go-to from this day forward on glass and mirrors! Thanks, Yankee Glass!”
“Great service. This place is really nice and efficient, also the staff are really friendly and patient! I They explained everything in details, since I am moving to a different state in a few months, they help me figure out the tint law in that state; and helped me calling the inspection station in other state to confirm. I was planning to tint rear-end windows too but they suggest me not take the risk because my car is not categorized as MPV, so I only did the trunk tint. It’s good business!”
“Fantastic service at this Safelite location in Chicopee. Experienced a cracked windshield in my 2024 Acura before it was even able to get its first inspection sticker. They replaced the windshield with quality parts and got me back on the road. Thanks guys! ?”
“I gotta admit, the reviews made me a little nervous but this crew was the best of the best. Marc, Juan and the rest of the guys got my windshield replaced real quick. They even got me a better price than what I was quoted at because they looked out for me. I’ll definitely come back here if I need any more glass repairs to my car.”
“I had my windshield replaced by safelite AutoGlass, and the experience was excellent from start to finish.
Safelite did an excellent job replacing my truck windshield! The Technician (Joe) was on time, very professional, and finished quickly. The glass looks perfect. Highly recommend!”
“These guys were super quick and did a great job at a great price. I would instantly recommend them to any of my friends who wanted to get a tint done or a tint removed.”