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March 2024 by Ryan Smith
Why does it wreak like rotting eggs every time I’m in store? The entire place has a very distinct odor every time, like is it septic or something because it smells revolting…
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February 2024 by shawnbear1975
They always have new Funkos and employees are very helpful and nice
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February 2024 by Chris Sutter
Just makes me anxious
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October 2023 by Jacoby N.
I hate for this to be my first 1 star review but if 0 stars was an option I would pick that. The 1 but very very overwhelming thing that is weighing this review down to it's lowest is the disgusting smell. At first I thought that there was something wrong with the pipes and that it doesn't always smell like this but boy was I wrong, it is constant and always there and smells terrible but when I went last friday it caught me off guard as soon as I stepped foot into the store and I immediately left. The smell was so utterly horrible and everytime I go there nothing is different and I feel like the smell is more prominent. Honestly I feel bad for the workers that have to work in that hot and stench filled room.Recommendation: Please just fix the smell and my review would be a 5.
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September 2023 by John Udiskey
Great sections and excellent staff
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August 2023 by D R
Please DO NOT sign up for their FYE rewards. They tell you it's free but didn't tell me only for 30 days (read the pamphlet). It was a whole ordeal just for customer service to cancel it for me. They would bring down the price and tell me they'll kept my membership active to "think about it". No, I don't want a membership. Took over 4 times to tell the agent to cancel it. Please DO NOT sign up for their rewards and I'm real disappointed in the young lady who told us this was free. I've only been to FYE once in 4 yrs. I highly doubt I need a membership.
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August 2023 by Alison Greenlaw
I was excited to visit for the nostalgia since I thought the chain had long ago gone out of business. Unfortunately, the entire store smelled like raw sewage and we had to leave. We watched multiple groups of people walk in and back out immediately, holding their noses, gagging, and commenting on the stink. No surprise that all but one employee was still masked. I don't think it's because they're worried about Covid.
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August 2023 by Ilyse Ben Zagmi
All the tic toc trends and the merch surrounding them can be found here. Also, a large collection of prepared Japanese snacks.
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July 2023 by Sarah Moreau
The staff at FYE are absolutely the nicest and helpful. I feel bad for them, because directly above them is some sort of issue at the 110 Grille and the smell of dumpster has made its way from their restaurant into their store below. I really hope the mall fixes this. ?
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June 2023 by Lissa Moquin
I remember when FYE opened in the Holyoke Mall, it must have been 23 or 24 years ago. There used to be two locations in the same mall. They condensed down to one, which was smart, considering they both had the same type of merchandise. With CDs becoming more and more digital, the store is expanding to take on more fun, little movie knick knacks and props, plushies, and novelty items. However, you can still get your concert tickets here, which is cool. They do still have a good selection of CDs and an amazing selection of DVDs/ Blu-ray. My only complaint about this store is their price. They're used merchandise is very fair, and on occasion they do have a good sale on new merchandise, but for the most part, a lot of what they have is cheaper on Amazon as far as new movies go. That being said, it's really nice to have a shop that you can go into and pick stuff up the same day, or just look around. The staff is usually pretty helpful as well. The fact that they buy pre-owned DVDs and CDs means that sometimes they don't have everything out for sale right away. If you ask them to check into something for you, they are able to look in their system if they may have it in the back or if they can special order it. Sometimes, you can find a pretty rare DVD or Blu-ray. With the way stores are going under and disappearing, I hope that these guys stick around.
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April 2023 by Pauline Ostrander
Great place. Good deals. Collectables. Shirts.posters.etc
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April 2023 by Christian Lopez
Staff inattentive. Often don't even know if they have new stuff in stock. Seems like there's a lack of communication. Sometimes rude
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March 2023 by Reinaldo Bonilla Jr.
All around cool store lil bit of everything but they always have good movies especially the 4k ones
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March 2023 by Pop the Balloon Pup
Super great staff and decent selection. Prices a little higher than I'd like but not crazy. Good place to find some fun used movies too.
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March 2023 by Luis Morales
I used to remember when this place used to be called the wall entertainment.. I guess if you're looking for old CDs vinyls and cassettes I guess that's the place to be
