Macy's, established in 1858, is a well-known American department store with over 740 locations across the country and an online presence. The Rogue Valley Mall Macy's offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find clothing, shoes, housewares, gifts, and furniture in select stores. Shoppers appreciate the good prices and variety of in-stock items, especially when shopping online or by phone, where helpful staff assist in finding what they need. Many reviews highlight friendly and dedicated employees who go out of their way to help, like one employee who quickly found a suit to fit a customer. However, some experiences with staff have been less positive, with reports of rude behavior and poor customer service at checkout. The store can become crowded, especially during holidays, making staff coverage a challenge. Despite this, the store remains organized and clean considering the busy times. A few issues mentioned include damaged or improperly wrapped items and limited stock in some departments, which can be disappointing for shoppers. Overall, Macy's is seen as a reliable store with quality products and attentive employees, though customer experiences can vary.
Macy's was very good it was very clean the attendants were very nice maybe a little too pushy but they were very nice and the store was stocked very highly
June 2024
Great customer service, good product and good prices , good deals for Macys customers using their credit card ??????
June 2024
Excellent selection of luggage, and very helpful people.
