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“Best Post Office in Holyoke!! The staff is nothing but kind and helpful! Best in the area! I dislike going to any of the other ones nearby! They will ALWAYS get my business! Love you guys!”
“Agawam Pack and ship handled the pickup and shipment of a Salvador Dalí sketch that I purchased from Fontaine’s Auction House, and the process was handled extremely well. Vlad coordinated everything directly with the auction house and made the entire experience straightforward.
His pricing was very reasonable compared with other quotes I received, communication was clear, and tracking information was provided once the shipment was on its way. The painting was packed carefully and arrived exactly as it left Fontaine’s—secure and without any damage.
Vlad was honest, responsive, and easy to work with. If you need artwork picked up from an auction house and shipped properly, I would not hesitate to recommend them.”
“My man takes the best care of us. Carries everything you could need and accepts shipping drops of whatever you have. He'll even package it up for you right then and there! One stop shop.”
“I rented a Storage unit over the summer from additional attic storage. I only needed it temporarily and moved out in the middle of the month. Patty was awesome to work with and made sure that I got the difference back for the months rent I had already paid. The unit was brand new and super clean. I would highly recommend renting a storage unit from additional attic storage if you need one!”
“whoever helped me today around 6:33 pm deserves a shoutout. i accidentally bought the wrong ink cartridge and he was so kind and understanding he made the whole return process really easy!
i didn’t catch his name but he had amazing customer service and was genuinely kind. i just wanted to say thank you and i hope he gets the recognition he deserves!”
“Required notary services immediately for some documents that needed to go out ASAP, came here and was in and out within 10 minutes, they also shipped the documents for me via FedEx with a prepaid label. Great and friendly service I will definitely come back.”
“I had an excellent experience with the UPS location in Northampton. The staff was incredibly friendly, professional, and efficient. They went out of their way to answer all my questions and made sure my package was handled with care. The process was quick and stress-free, even during a busy time. It’s clear they really care about customer service and doing their job right. I highly recommend this location to anyone needing reliable shipping or support—definitely a five-star experience!”
“Customer service person, Blake, was so helpful and advising us on how to print a label. Something that was totally confusing us, when we tried to print from our home printer. He guided us and printed the label with perfection. I recommend Blake at the Chicopee location. Thank you Blake...”
“I live in an apartment building and we have mailboxes for each apartment. When we get a package, the mail person puts a key in our mailbox. I get informed delivery and it said that my package was delivered in at mailbox.
My key was not in my mailbox and I was a little confused, but it was not there. I called up the post office in Northampton and spoke to a very pleasant postal worker. The postal worker reached out to the letter carrier and they returned to my apartment complex within an hour to give me the key in my box. I think that the United States Postal Service went above and beyond, and I could not be happier with their service. Thank you very much USPS.”
“I come here all the time and never have any issues. I'm usually making amazon returns or shipping to the other side of the state or RI &... no problems over the last several years. I'm intrigued by the reviews tbh. Outside of the occasional long line, it's usually a fairly painless process for a shipping store.”
“This is a nice little convenient post office and the woman postal worker who is usually the only one there is a very nice considerate and helpful, I try to go there instead of the main post office on main Street because I don't have to wait forever to get waited on even though she is one person she's very efficient and very likable”
“I called Eric at Ludlow Post Office, he was tremendously helpful in explaining and tracking a package. He was knowledgeable, professional, and kind. It’s the best experience I’ve had at a post office.”
“Great place to recycle old electronics and great rewards points at the same time. Used my rewards right away on my purchase. Store clean well lit and fairly well stocked.”
8:30AM - 12PM
28 Main Street, Chicopee
Shipping Centers
“Always very helpful and more importantly, friendly!I used to go in and there was always a line almost out the door. Now, the line moves quickly if there is a line at all”
“I wanted to share my positive experience working with Kurt. He was very patient with me while I was securing a detailed quote, and I will definitely be using your services again in the future.”
“Great place to recycle old electronics and great rewards points at the same time. Used my rewards right away on my purchase. Store clean well lit and fairly well stocked.”
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“The Post Master here "Cindy" is awesome and very professional.I love the way she interacted with 1st amendment auditor 'Press NH Now'. 100 Stars for Cindy!!!”
“I have been going to UPS for years.
Hands down the best!!
Amazing customer service always!!!
Happy efficient respectful fun staff!!
I have shipped some CRAZY fragile things( including tall glass Xmas trees ) and never once has anything been damaged .
Being a business owner myself I have high expectations and they exceed them every time!!
They are truly exceptional professionals who always are happy to help me!
Thank you to all of you!!!
I so appreciate you taking such great care of me!!”
8:30AM - 12:30PM
191 Northampton Street, Easthampton
Shipping Centers
“I recently had to send a package internationally and, honestly, I was a bit unsure after reading some of the older reviews. But I’m so glad I went anyway — my experience couldn’t have been better! Keegan at the counter was friendly, patient, and genuinely helpful. He took the time to walk me through the best shipping options, answered all my questions, and made the whole process easy and stress-free.
But I have to say — even more credit goes to my regular mail carrier from this same post office. Tyler is always on time, polite, and clearly the kind of worker, who adds more to the job than the job adding to them. Rain or shine, he delivers with consistency and care. His reliability and professionalism really stand out and deserve recognition just as much as the great service I received in person.
Huge thanks to Tyler and Keegan — it’s people like this who make everyday interactions a pleasure.”
8:30 - 11:30AM
186 Russell St, Hadley
Shipping Centers
“I have been to my fair share of post offices from ALL over the greater US, and the Hadley location is by far one of the best ones I’ve been to. The staff are always helpful and courteous whenever I’ve need their service. Their selection of packages are well stocked. If you’re ever in the need for a box or padded envelope, they offer a decent selection to choose from. Kudos to the USPS team here. I appreciate you.”
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“I just love this location. Beautiful old building, always immaculate, and Kathy keeps the place running smoothly, especially when it gets busy.
Other Western Mass post offices (that I won't name here!) are eager to close the door in your face at a few minutes before closing time, but downtown Holyoke tries to take care of every customer in line, with patience and kindness.”