CVS in Hudson has shown signs of improvement after facing challenges with staffing and management. The drive-thru pick-up has reopened, and customers can now leave messages on a secure voicemail system, which is answered promptly. Reviews highlight quick and efficient service, with exceptional customer service at the desk. Patients have received their updated COVID vaccines and report positive experiences with healthcare providers, noting thorough and caring treatment. However, the pharmacy remains understaffed, leading to closures of the drive-thru window at times. Despite these issues, customers appreciate the friendly and knowledgeable pharmacy staff, as well as the kindness of the front-end cashiers. Overall, CVS in Hudson is recognized for its dedicated employees and satisfactory service.
Seems things are improving here, after a severely understaffed and poorly managed year for the pharmacy. The drive thru pick up is back open. It's still impossible to call and get a human but at least they now have a secured voicemail system in place and they actually call you back within a couple hours.
July 2024
Quick and efficient. Exceptional customer service at the desk. Received my updated COVID vaccine. Was greeted immediately upon arrival. Doctor was very nice.
July 2024
Shilpaben was so friendly, smiling and always happy to assist!
