CVS in Hudson has shown signs of improvement after facing challenges with staffing and management. The drive-thru pick-up has reopened, and customers can now leave messages on a secure voicemail system, which is answered promptly. Reviews highlight quick and efficient service, with exceptional customer service at the desk. Patients have received their updated COVID vaccines and report positive experiences with healthcare providers, noting thorough and caring treatment. However, the pharmacy remains understaffed, leading to closures of the drive-thru window at times. Despite these issues, customers appreciate the friendly and knowledgeable pharmacy staff, as well as the kindness of the front-end cashiers. Overall, CVS in Hudson is recognized for its dedicated employees and satisfactory service.
The pharmacists and techs never answer the phone. Counterproductive if the can get insurance info to fill a script. They all look like they're overworked dramatically. Walgreens is much quieter for local meds, and getting maintenance meds online from Optum even though most of Optums support people appear less than knowledgeable.
July 2026
Rude pharmacy staff that are extremely unhelpful. Go to another pharmacy instead.
May 2026
I love this CVS pharmacy! They are well organized, efficient, and always helpful! We send all our RX's here even though the Marlborough branch is closer.
