This CVS location has faced challenges with being severely understaffed, especially in the pharmacy, sometimes leading to a closed drive-thru. A new phone system uses a secured voicemail for requests, with callbacks promised within a couple of hours. Recently, some note improvements and a reopened drive-thru. Many customers report quick, efficient service with exceptional, knowledgeable, and friendly staff at both the pharmacy and front end. Appointments for services like vaccines are often handled with no wait and thorough, caring attention.
"Sorry there is no manager" when asking to see manager in the pharmacy
August 2024
Terrible, just terrible, service. Can't stress that enough.
July 2024
Seems things are improving here, after a severely understaffed and poorly managed year for the pharmacy. The drive thru pick up is back open. It's still impossible to call and get a human but at least they now have a secured voicemail system in place and they actually call you back within a couple hours.