Tidal Wave Car Wash offers a touchless car washing experience that many customers have relied on for years. While the facility is noted for being clean and providing excellent customer service, some customers feel that the prices are high. There have been mixed reviews about the vacuum machines; some customers report issues with poor suction and malfunctions, while others mention that problems are often resolved quickly by the owner. The owner is described as friendly and responsive, even offering compensation for any inconveniences. However, customers express disappointment over the absence of a crevice tool and difficulties with specific vacuum units. Overall, Tidal Wave Car Wash is appreciated for its customer service and cleanliness, though it may not completely meet the expectations for dirt removal typical of touchless systems.
I like that it is automated and you can use it later at night. I think that a touch less was can be good to minimize scratches, but it only removes 90-95% of the insects and dirt. Seeing that, I regretted adding sealant because now I feel that that dirt and grime is bound to my car.
June 2025
I have been using this place for many years now, it does a good job for a touchless system. But the prices are pretty much out of control, if they go any higher I'll go much less often/wash at home more often.
April 2024
Excellent customer service! My husband had an issue with the car wash this morning, I called and spoke with Will. He was super friendly and rectified the issue immediately.
