Macy's, the Great American Department Store, has a strong reputation for excellent customer service. Located in Rogue Valley Mall, it offers a wide selection of top fashion brands, including Ralph Lauren and Calvin Klein, along with housewares and furniture. Reviewers consistently praise the helpful and friendly staff, with special mentions for associates like Nancy and Lawerence, who provided attentive and charismatic service. Customers felt comfortable and appreciated during their shopping experiences, whether buying watches, clothing, or cologne. Macy's is known for its knowledgeable employees who make shopping enjoyable, creating a welcoming atmosphere for all visitors.
Very friendly staff. They have a miniscule petite section for women. No public restroom on the second floor.
May 2025
Staff was helpful, the store is clean and organized
July 2024
i bought a really nice watch here. nancy was an absolute dream. she was so helpful and attentive and she made me feel incredibly comfortable! we chatted and had a great time together. thank you nancy!
