{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“TLDR: Established location, but the problem is it's downtown and parking is very limited. Counter service has always been great when needed, but there is a self-service kiosk that handles a lot of my needs so that is a huge plus.
Details: The Leominster Post Office that's downtown is a mainstay. It offers every service the USPS has including a self-service kiosk.
I avoid going here though because the traffic and parking is a major hassle. There's on-street parking in front and across the street plus two small lots on either side of the building. Either option isn't ideal due to traffic and the lots are small in size holding a total of eight or nine cars.
The interior lobby is well maintained, spacious, and bright. Although the layout is odd. Against the farthest left wall is the self-service kiosk and receptacles for prepaid packages. Have regular stamped envelope(s) to mail? That receptacle is in the middle.
It's a little confusing have to crisscross the lobby instead of having all self-service and drop-off receptacles closer together. Maybe it's because the building is older?
Since this is a main office, it can be busy. The clerk-staffed counter is to the far right and can queue up fast depending on the time of day. Even if there is a long line, the clerks are efficient in managing the volume so wait time isn't huge.
Sometimes I'm in line and they'll pick out people who have simple, quick transactions like getting a book of stamps or dropping off a pre-labeled package and need to pay which is a smart way to operate.
Parking issues and the odd lobby layout aside, my experiences here have always been great compared to other post offices. Experiences can and may vary, but for me, when I need to go to a post office, the Leominster office experience is consistent.”
“The team here is incredibly helpful and friendly! One of my packages was recently lost, so I filed a claim. Within hours, they located the package, called to let me know about the issue, and quickly resolved it!”
“The USPS team in Devens is absolutely outstanding.
They are consistently friendly, professional, and incredibly helpful. Whether I need assistance calculating shipping costs, selecting the right packaging, or even picking out new stamps, they take the time to walk through everything clearly and patiently.
During the holidays, I have brought in large batches of Christmas packages, and even when the line was long and the workload was heavy, they remained calm, organized, and kind throughout the entire process. That level of patience and customer service truly stands out.
They make what can sometimes be a stressful task feel simple and manageable. I genuinely appreciate how approachable and knowledgeable the entire team is.
I cannot recommend the Devens USPS location highly enough.”
“A wonderful hometown post office. I live in town and stop by the post office several times a month to send out packages for my artwork, and the Bolton team are unfailingly kind, efficient, and knowledgeable. Thank you!”
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“I'm from West Virgina, and courtesy is just plain what we do we there. I saw these reviews and I had to set the record straight- the woman at the front desk was nothing but courteous. She recognized the regular customers and helped me with what I needed.”
“I went in for a passport photo after phoning to see if an appointment was needed (it wasn’t for a Tuesday or wednesday) No one in lobby or behind the counter. A quick press of a bell summoned Melissa, the most cheerful, helpful, and efficient customer service person I had dealt with in years. She was a wealth of information on the process, and after taking the photo, she showed it to me for my approval. Wow ?. The reviews talking about rude service can’t possibly be about this ray of sunshine ?.We need to clone her! Thank you Melissa!”
“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
“Nick was an extremely helpful person at the service desk. He was polite, quick, efficient and had an excellent customer service attitude. That was surprising to me because he told me he had to be on his feet virtually the whole day. I guess that puts an end to My idea of working for the post office unless I can get a part-time job!By the way if, somebody helps you at any kind of business or service and has a really good attitude, make a point of telling them so. I know from decades as a business owner that finding people with a good customer service attitude is harder than people think. so the next time somebody does the good job make sure to tell them so, because I assure you hear a lot more negative comments than positive ones! In case you haven’t noticed, the last few years there are a lot of people in custom service that shouldn’t be in any kind of customer facing job period!!!”
“Unlike the Ayer Post Office, I find this Post Office easy to access. I have never had trouble with customer service. If no one is at the counter, ring the bell and they will be there very shortly.”
“I had to call this USPS location today because of a customers lost package. The employee I spoke with, Jeremy, went ABSOLUTELY ABOVE AND BEYOND in helping me figure out what happened and where this package went. After discovering where the lost package was, Jeremy took it upon himself to retrieve the package from the wrong address to hand deliver it back to my office. All in a matter of a half hour. If that aint getting things done, I dont know what is. Not only is he a phenomenal postal worker, he is an amazing people person and is hysterical! Thank you for the laughs and for going out of your way to help me today! You are outstanding at what you do and you, without a doubt, deserve a raise and a promotion!”
“Love the passport service appointment option. Staff are so friendly and helpful. It's also the only post office near me that opens earlier at 8am making it possible to stop in for mail services before work.”
“Never had an issue here. Sometimes you have to wait, but no longer than usual. I try to go at the least busy times. My interactions with staff have always been pleasant.”
“Great staff very informative. We had to get our passports and they answered all our questions. They also took our passports photos and made everything easy and seamless. I have been coming to this location for years and previous team was not good at all.. the new manager, I did not catch her name, is really good. She is professional and polite. Thank again for all your help.”
“Always professional and courteous. They are super helpful efficient and put a smile on my face. One of the best post offices I’ve ever been to. Great team”
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
“I love our little Sterling post office. And Adlin Ziur -- honestly, find some joy in your life. Nadine and her cupcakes are a perfect illustration of how the Sterling Post Office is one of the last truly local, community-based service spaces around. Nadine is a joyful and dedicated person and you really had no business writing that about her.”