{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
9AM - 12:30PM 1:30 - 4:30PM
771 Main St, Lancaster
Post Offices
8:30AM - 4:30PM
6 Clinton Rd, Sterling
Post Offices
“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
8:30 - 11AM 12 - 5PM
1092 Main St, Bolton
Post Offices
“A wonderful hometown post office. I live in town and stop by the post office several times a month to send out packages for my artwork, and the Bolton team are unfailingly kind, efficient, and knowledgeable. Thank you!”
8:30AM - 4:30PM
945 Massachusetts Ave, Lunenburg
Post Offices
“I went in for a passport photo after phoning to see if an appointment was needed (it wasn’t for a Tuesday or wednesday) No one in lobby or behind the counter. A quick press of a bell summoned Melissa, the most cheerful, helpful, and efficient customer service person I had dealt with in years. She was a wealth of information on the process, and after taking the photo, she showed it to me for my approval. Wow ?. The reviews talking about rude service can’t possibly be about this ray of sunshine ?.We need to clone her! Thank you Melissa!”
“Best post office experience OF MY LIFE thanks to the incredible customer service of DANIELLE who is an ASSET to the United States Postal Service!!! THANK YOU DANIELLE! Happy New Year!”
“I recently had a package that was sent to me get inadvertently misdelivered to the wrong address. I called the local office in Groton and spoke with one of the team members there who was very helpful, offering to check the details on where the package was dropped and call me back. I got a call back a couple hours later and they had found where it got dropped off - the package was at my house another hour later. Great service!”
8 - 11AM 12 - 4:30PM
260 Pleasant St, Berlin
Post Offices
“The team here is incredibly helpful and friendly! One of my packages was recently lost, so I filed a claim. Within hours, they located the package, called to let me know about the issue, and quickly resolved it!”
“Nick was an extremely helpful person at the service desk. He was polite, quick, efficient and had an excellent customer service attitude. That was surprising to me because he told me he had to be on his feet virtually the whole day. I guess that puts an end to My idea of working for the post office unless I can get a part-time job!By the way if, somebody helps you at any kind of business or service and has a really good attitude, make a point of telling them so. I know from decades as a business owner that finding people with a good customer service attitude is harder than people think. so the next time somebody does the good job make sure to tell them so, because I assure you hear a lot more negative comments than positive ones! In case you haven’t noticed, the last few years there are a lot of people in custom service that shouldn’t be in any kind of customer facing job period!!!”
“Love the passport service appointment option. Staff are so friendly and helpful. It's also the only post office near me that opens earlier at 8am making it possible to stop in for mail services before work.”
9AM - 4:30PM
23 Main St, Shirley
Post Offices
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“When a package marked as delivered went missing, I reached out for assistance. They went above and beyond to help me locate it. The package had been mistakenly delivered to my neighbor's address. However, the team took full responsibility for the mix-up and did not stop until they found a solution.”
8:30AM - 4:30PM
215 Ayer Rd, Harvard
Post Offices
“Unlike the Ayer Post Office, I find this Post Office easy to access. I have never had trouble with customer service. If no one is at the counter, ring the bell and they will be there very shortly.”
“I’ve dropped packages off here multiple times
and I’ve never had any problems. The staff that has assisted me have all been courteous and patient. I really appreciate that this post office is open until 2pm on Saturdays because others close earlier at 12pm. Sometimes there’s a line, but it generally moves quickly.”
“Never had an issue here. Sometimes you have to wait, but no longer than usual. I try to go at the least busy times. My interactions with staff have always been pleasant.”
8:30AM - 4:30PM
67 W Boylston St #5, West Boylston
Post Offices
“Great staff very informative. We had to get our passports and they answered all our questions. They also took our passports photos and made everything easy and seamless. I have been coming to this location for years and previous team was not good at all.. the new manager, I did not catch her name, is really good. She is professional and polite. Thank again for all your help.”
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
“I love our little Sterling post office. And Adlin Ziur -- honestly, find some joy in your life. Nadine and her cupcakes are a perfect illustration of how the Sterling Post Office is one of the last truly local, community-based service spaces around. Nadine is a joyful and dedicated person and you really had no business writing that about her.”