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8:30AM - 6PM
180 South St, Pittsfield
Banks
“we have been with Liberty Mutual for 50 years. Called Mountain one for some information spoke with James. He is an amazing person to talk to. And definitely an asset to your company. With that being said, we have switched everything over to mountain one and feel very comfortable about it. It’s very difficult at our age to make such a big change. I’ve never felt so comfortable speaking with someone and feeling secure on my decisions. I would like to personally thank James for going above and beyond. Again, I feel very comfortable with the decisions that we have made to switch over to your company. Having someone like James in your corner doesn’t come very easy these days. So thank you very much and we are looking forward to continuing our business with you.”
9AM - 4PM
66 West St, Pittsfield
Banks
8:30AM - 4:30PM
450 Pittsfield Rd, Lenox
Banks
8:30AM - 4PM
2 Park St, Adams
Banks
“My wife and I just moved to town and came in to open some new accounts and had a wonderful experience. Chase took care of us and was fast, knowledgeable and very professional, highly recommend stopping in and seeing him. We will be customers for a long time and can't recommend enough.”
“Excellent customer service at this branch, from the teller line to the bank manager; great responsiveness and patience as they helped us through a variety of questions this year. Very good commercial lending team, as well.”
“Wonderful bank with excellent customer service. Always so willing to help with any of my family’s banking needs. Would not choose any other bank! Thanks for being our bank Trusto!”
8:30AM - 4:30PM
71 Elm St, Pittsfield
Banks
“I use this branch all the time. I always use drive up. They are all polite and always helpful. I have never ever had a problem. The pandemic made for long lines but it's not their fault. Even through all that they are always pleasant. I drive past many other branches just to go here. Thank you for being professional and helpful.”
8AM - 4:30PM
101 Fenn St, Pittsfield
Banks
“I live almost an hour from this bank but gladly make the drive because I absolutely love it there. The tellers are kind, personable, helpful, knowledgeable, efficient. They call me if there is an issue with withdrawals. I don't have to call a 1-800 number. Love this bank!”
“I always specifically call the branch in Lenox, MA at the plaza whenever I need help with anything, even though I have moved out of state to NY. Christian has been nothing short of amazing with any issue I have ever had and I always have a speedy resolution. Staff here has always been amazing as well!”
8:30AM - 4:30PM
1664 North Street, Pittsfield
Banks
“I dislike banks. And I've had many problems with banks in my days. But never had a problem with this bank that wasn't addressed to my liking. Management obviously has their act together. Team members are polite, friendly, and professional. I can't imagine switching banks any time in the future. I love this bank for all my banking needs, just avoid any visits at 1st of month!”
8:30AM - 4:30PM
150 West St, Pittsfield
Banks
“I’ve had mixed experiences with GFCU in the past, but today was a great one. Matt Foley went above and beyond to help me, and he made the whole visit a pleasure. Experiences like this are why I enjoy banking with GFCU.”
9AM - 4PM
75 South St, Cheshire
Banks
“The people at this branch are very friendly, knowledgeable and helpful; the bank is solid and safe. I have done a variety of types of transactions here, including international ones, and I have several accounts here. This is a good place to have your money.”
8:30AM - 4:30PM
110 Dalton Ave, Pittsfield
Banks
8:30AM - 4:30PM
75 Kellogg St, Pittsfield
Banks
“I've been there twice. Both times, I had special circumstances that needed to be addressed in an office. Both times as I was waiting, the Branch Manager, Shirley was eager to help me. To put it simply, excellent experience both times. Shirley, and all of the other staff were very polite, courteous, and knew exactly what they were doing. The current staff is very professional, respectful, and competent! I've personally used mobile banking for some years now as I've never been a fan of the personal banking experience. I opened an account with them my second time, and am very happy with the decision. It's a financial institution and people have to realize security features are in place for a reason. Of course they put a hold on checks. It's to prevent fraud. Our safety and theirs. I know first hand, change in management can completely change a place. If you've had a bad experience in the past, give it another chance.”
9AM - 4PM
165 Elm St, Pittsfield
Banks
“Scott Cowlin is the branch manager. Professional, friendly, knowledgeable, can do person that knows his industry, always acts to take the best care of his customers and is good even with difficult situations and people. If there was a list of super bankers, he would be at the top. He is email, phone and walk in friendly.”
9AM - 6PM
660 Merrill Rd, Pittsfield
Banks
“The most efficient Bank I’ve been too. very thorough and they do it as if they enjoy it. Robin gets up at 4am and has customers on her mind. That’s where you want your money to go”
8:30AM - 4PM
99 North St Pittsfield Headquarters, Pittsfield
Banks
“I was fortunate enough to be supported by Teresa Lussier at the Pittsfield branch recently, and I can't say enough good things about her empathy and ability to trouble-shoot. This was a woman where "solving-my-problems" was more important than doing the easy thing because of bank rules. May we all find more Terry Lussier's in our life when we need help.”
“I have been a customer for many years after fleet bank closed. The best experience I found was In the north attleboro stop&shop. Best customer service. Just moved out to North Adams and was shocked to find no branches out this far. Not changing banks, just have to drive a bit more just to keep the banking I love”
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“This bank has been is amazing...
I switched from another local bank i was with for 15yrs because of the insane red tape they have in place. These guys went above and beyond to help my small business. Especially Mr Felix, he's awesome. If your looking for good banking, stop in and see for yourself...”