Commonwealth Volkswagen is a dealership dedicated to providing excellent customer service and making every automotive experience positive. They focus on understanding each customer's needs, desires, and driving style, ensuring personalized attention from start to finish. Serving communities such as Methuen, Haverhill, Lawrence, Andover, and North Andover, the dealership prides itself on building strong relationships with its clients. Customers praise their friendly and helpful staff, including service advisors who go above and beyond, and salespeople who create a welcoming environment. The service team is known for efficient repairs, often covered under warranty, with updates provided via text messages. Amenities like a comfortable waiting room and complimentary car washes enhance the experience. Buying a vehicle at Commonwealth Volkswagen is described as smooth and friendly, with staff making customers feel like friends. Overall, the dealership stands out for its commitment to making automotive life easier, offering top-notch service, and fostering a welcoming atmosphere for all visitors.
We were very pleased with the service at Commonwealth VW. Connor, Oscar and Marc were attentive and coordinated the serice for our car quickly.
September 2024
The Bearded One is hands down one of the best Service Advisors I've ever met. He got me covered on my Atlas on a faulty water pump and ordered me a catalytic converter that is faulty as well. All covered under Warranty!! Top Notch Service at Commonwealth VW! Thank you to the Daher family for excellent service as usual!
September 2024
I had a 9:30 appointment and my car was not even in the garage until 11:30. Luckily the waiting room is very nice. All the work that was needed on my car was done and I was grateful for the excellent service.. I especially loved the complimentary. car wash. I also appreciated that I was updated by text messaging.
