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“Erik explained all steps re a new phone He was very patient as we needed things repeated
He remained calm relaxed and that helped us as I had gone to another Verizon and it was completely different
I would go back for another phone from him!”
“Wendy is the absolute best! She stayed late and gave excellent customer service! She really cares about her customers and went above and beyond! A+++ 5 stars! I recommend anyone to come here”
“They help you out as much as they can aside dealing with negative customers who probably going through a lot at home they still remain calm and help out as much as they can . 10/10 recommended.”
“Great phone store, very happy! Staff are knowledgeable and helpful, and friendly. I got my Motorola 5g stylus phone there and a tablet! I love that phone, had the 4g Motorola Stylus for about 4 years and time to upgrade. The prices were better than my former phone company which is why I switched. There is a great selection of phones, and their new Revvl 2 tablet.”
“Paulina was amazing.im a generation behind and she took her time with me NEVER letting me feel dumb even though I did!!!! She is bilingual and a huge asset to your brand!!!!”
“Great Store! Great customer service and Team work
Maryellen was awesome and so helpful. Nice group of people who seem to enjoy what they do and work well together. Highly recommend this store!!”
“(Translated by Google) Excellent service and very good customer service. 100% recommended. You guys are lit ????(Original)Excelente servicio y muy buena atención al cliente. 100% recomendado. You guys are lit ????”
“Kevin & Mohamed really nice and helpful. There was another guy to the far left register who couldn't even find my uncle in the system. However, Kevin was able to find me right away and then Mohamed provided me with assistance to unlock my uncles phone. This was all on the afternoon of Jan 19th, likely around 3:30 or so”
“The new guys here are very helpful. The new management nowadays are very customer service oriented. Surely will be visiting them often. Shan was the guy, he got me a good phone and gave me a speaker for free. The other guys were also helpful, Max and Hamza were also very friendly.”
10AM - 3PM
390 Essex St, Lawrence
Mobile Phones
“I went in with a phone that had crashed and they were able to fix it and for a great price. Awesome and friendly staff and easy to get to in Lawrence. I'll definitely go again for my phone repair needs and I suggest you do too. Bilingual in Spanish and English.”
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“This place earns my five-star review. The employees/owners are respectful, courteous, transparent, competent, diligent, and prompt. My MacBook was not turning on. I was going to bring it to Apple for diagnostic and possible repair. However, I noticed the waiting list was too long and decided to take my chance with this place. Although this place is also very busy, the people who work there are cordial and go beyond to exceed customers' satisfaction. The owner diagnosed the MacBook, ordered the parts, and beautifully repaired it very promptly as promised, and without the need for me to make several trips there. He also stands behind the repair in case the MacBook breaks again. In fact, he kept me informed by calling me at every step to update me on the status of the repair. I am very happy with the service and will refer my friends and Family to this place.
THAT'S WHAT WE CALLED A GREAT PLACE!”