Route 102 Auto Sales & Service has been a trusted resource for the Lee and Berkshires communities since 1999. The certified technicians at this family-owned business handle a wide range of repairs, from brakes and oil changes to complex engine issues, ensuring vehicles are reliable and safe for the road. Customers praise the team's expertise, honesty, and exceptional customer service. One customer, who was traveling from out of town, had their vehicle inspected by the team after hearing a concerning noise. The technicians thoroughly checked the car, test drove it, and reassured the customer that it was safe to drive home - all at no charge. Another customer, Adrian, expressed gratitude for the "smooth transactions" on both a truck and a Jeep purchase. Reviewers consistently highlight the genuine kindness and fair, honest approach of the staff, particularly Pete, the owner. One customer who had the "unfortunate experience" of breaking down on the highway praised Pete's friendly and hospitable demeanor, as well as his upfront communication and recommendations. Another long-time customer shared an example of the team going "above and beyond," completing an oil leak repair and inspection in just six hours and at a lower cost than expected. Overall, Route 102 Auto Sales & Service is renowned for its reliable repairs, honest pricing, and exceptional customer care, making it a go-to destination for drivers in the local area.
Pete is a great person and is very caring and helpful. Thanks for the smooth transactions on the truck years ago and now the jeep. ? Your friend Adrian.
July 2023
I haven't done business yet with them. But I already feel that it will be a fair, honest transaction. Handshakes and genuine kindness go far in my book.
February 2023
I bought a car on Wednesday, and it was delivered Friday, (registration, inspection, etc. everything done). They take care of you like you're family with a professional touch and that classic Berkshire know-how.