-
July 2023 by Adrian Kohlenberger
Pete is a great person and is very caring and helpful. Thanks for the smooth transactions on the truck years ago and now the jeep. ? Your friend Adrian.
-
July 2023 by Tracey Miller
I haven't done business yet with them. But I already feel that it will be a fair, honest transaction. Handshakes and genuine kindness go far in my book.
-
June 2023 by Carolynn Nemeth
I had the unfortunate experience of breaking down on the mass pike. I had my vehicle towed to 102 auto so they could look at it the next day. I emailed Peter to let him know what was said. Peter emailed back but I didn’t see that until I had walked down from the motel I stayed at. He was super busy and couldn’t look at my car but he was so friendly and hospitable for my hours ordeal there. He was upfront with his shops status and recommended I get a tow back to Albany,NY. I did. I appreciated his kind demeanor and honesty. I would be honored to have him work on my car because I feel that he would be straight and fair. His entire team was so kind to me while I was there. I highly recommend them.
-
April 2023 by Maura Folmer
I have been going to route 102 for about a year now, they are always wonderful to work with! One example of how they go above and beyond is yesterday, when I brought my car in for an oil leak and and had an almost due inspection (today-been too busy to get it done) and within 6 hours, got the message that it was done, including the inspection, for only half the cost I was prepared for. Saved me time, money, and they are always kind and lovely to work with! Highly recommend!Services: General repairs & maintenance
-
February 2023 by Thomas Randle
I bought a car on Wednesday, and it was delivered Friday, (registration, inspection, etc. everything done). They take care of you like you're family with a professional touch and that classic Berkshire know-how.
-
September 2022 by Margot Douillet
I can't recommend this place enough. I bought my car and had it serviced here. They are very incredibly helpful and will treat you like family. Very fair prices too. Overall a good car-buying experience. Thank you!Services: Oil change
-
February 2022 by Kelly Paluck
I wish there were more than 5 stars to give. The minute you walk in there you are no longer a stranger. The work is beyond high quality and the people you see and speak to are just some of the nicest people I've been lucky enough to meet. No work is done that wasn't talked about, you're not told you need $2000 worth of work you didn't know about, nothing. You get what you go there for and maybe a suggestion or two should something look like it needs attention which I'm always grateful for. Customer for life for sure!!!Services: Auto engine diagnostic
-
January 2022 by Zero Score
For the past 2 years, our beloved beast (Jeep Renegade) has needed some work. This is to expected in a 10yr old, hardworking snowbuster. On a recommendation, I brought it to Pete, and his mighty crew of techs. They have swiftly solved any of my issues, including an emergency heater fix just before the cold snap this year (2021), and a complete transfer case swap after the old got stuck in 4WD low. :( My poor Jeep nearly ground itself apart on the road on that one. The turnaround was less than the time quoted, and they've always brought it in under what I have expected to be paying.TL;DR Pete at Route 102 and his crew have a customer as long those doors are open. Best decision I've made in a long time.
-
June 2021 by Raymond Peebles
Outstanding customer service. Very knowledgeable !!
-
January 2021 by Lindy H.
Peter had sold me a car within two hours with all the paperwork done for me! I recommend. Didn't need or want a car with all the bells and whistles or pushy salespersons. Fit the bill!
-
December 2020 by Oliver Holliday
Have been buying cars from them for a decade. The service is always professional and impeccable. Would never think of buying from anyone else.
-
November 2020 by Jane Wanninger
The customer service here is absolutely top notch. Peter is wonderful to work with; he made the car buying process totally smooth, and he takes care of customers after the sale as well. Totally recommended.
-
August 2020 by Lilly Hoch
Easy to work with, great service, had my car detailed and it looks new again! Highly recommend.
-
August 2020 by Reina Hernandez
Very good experience
-
June 2020 by Gary Owens
Although in the end I didn't end up buying a truck from them this dealership was the most professional and helpful dealership I've ever worked with. I live in North Carolina and was looking for a particularly rare truck. Through online searches I found the truck I wanted at Route 102 Auto Sales. Due to COVID-19 I couldn't board a flight to travel to the northeast where the truck was located. Through texting, email, and phone I gained a good understanding of the pluses of the truck and of this business. Peter and Christy were awesome helping me make an valid attempt at first-time buying a vehicle I hadn't looked at. They provided extra pictures and detailed info in the truck. Peter even got pricing for auto haulers to get the truck to me! I didn't end up buying it due to my need to touch/view/examine the truck. But I wish Route 102 Auto Sales was closer to Western North Carolina. We need more car dealer like these fine folks. Best car people I've ever worked with!!!
