Route 102 Auto Sales & Service has been a trusted resource for the Lee and Berkshires communities since 1999. The certified technicians at this family-owned business handle a wide range of repairs, from brakes and oil changes to complex engine issues, ensuring vehicles are reliable and safe for the road. Customers praise the team's expertise, honesty, and exceptional customer service. One customer, who was traveling from out of town, had their vehicle inspected by the team after hearing a concerning noise. The technicians thoroughly checked the car, test drove it, and reassured the customer that it was safe to drive home - all at no charge. Another customer, Adrian, expressed gratitude for the "smooth transactions" on both a truck and a Jeep purchase. Reviewers consistently highlight the genuine kindness and fair, honest approach of the staff, particularly Pete, the owner. One customer who had the "unfortunate experience" of breaking down on the highway praised Pete's friendly and hospitable demeanor, as well as his upfront communication and recommendations. Another long-time customer shared an example of the team going "above and beyond," completing an oil leak repair and inspection in just six hours and at a lower cost than expected. Overall, Route 102 Auto Sales & Service is renowned for its reliable repairs, honest pricing, and exceptional customer care, making it a go-to destination for drivers in the local area.
Kurt and team went above and beyond. They were very communicative and straight forward about the issues with the car. Super happy with the work done and it came in below the initial estimate. We’ll definitely be coming back for any of our car maintenance needs.
May 2026
This is a high integrity business. Heat shield started dragging as we passed through Lee on a trip. Called Rte 102 and they said to bring it right in. Curt looked at it and fixed it quickly and we were on our way. He and his father were so kind to immediately fix the issue and get us on our way.
July 2023
Pete is a great person and is very caring and helpful. Thanks for the smooth transactions on the truck years ago and now the jeep. ? Your friend Adrian.
