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“I have been banking with Country bank since 2006, Country bank has met all my needs, and has outstanding customer service! Thank you Christy Jones and Country Bank.”
“Matthew goes above and beyond with his help and assistance! And always with a caring smile. My mom and I always appreciate his service!! Wouldn’t go anywhere else for my banking needs.”
“Recently my husband and I purchased a new home. Throughout the process as we explored various financial options, Patricia Smith provided detailed guidance that informed our decision making. Her pleasant, accommodating approach to working with us made the home buying process less daunting. She was always available to take our calls, address our questions and advise us about next steps. We highly recommend Pat Smith and Bay State Savings Bank for your home buying and financial needs.”
“Nada is the best! We use Cornerstone bank for many business bank accounts. She is very organized, knowledgeable, helpful and firendly. I've worked with them for many years. Excellent! Highly recommend.”
“The ladies at All-One Crdit Union are truly All Stars. They were able to help me through an extremely difficult situation and they were so empathetic and supportive in helping me. A shout out to Kim and Diane. Thank you”
“I love this bank. I’ve been doing business with them for about 20 years. The staff is always friendly and know you by name. I’ve never had a negative experience with them.”
“Recently did business with southbridge credit union (Auburn). The process was easy and employees are very nice. The representative I spoke with was Adele Burnam. Adele was great and I highly recommend this credit union.”
“Srirupa was very helpful and patient with me helping me understand with the multiple questions I had. I was able to get everything I needed and more accomplished thanks to Her! I would highly recommend! Thank you for all your help- James T”
“I would highly recommend working with Trinny and the team at Worcester Credit Union for any banking needs. Trinny is patient and knowledgable and makes the entire process easy. I look forward to working with her again!”
“Holden branch is simply great. I have always been treated by professional, courteous, kind tellers and management. Always willing to explain with patience and help in any of my transactions. There have been occassion when I know they have gone above and beyond to provide exceptional service. And always with a smile!!!”
Closed
32 Pommogussett Rd, Rutland
Banks
“Hello, I would like to share my brief but very satisfying experience at this bank branch. Upon arrival, I was promptly assisted by Ms. Jully, who provided excellent service and was very efficient in resolving my concerns and answering my questions. The environment was very pleasant and welcoming.
Thank you, DCU. Thank you, Jully!”
“We want to shout out Alan at the Gold Star branch. He was extremely helpful and knowledgeable today. We were able to quickly transition our account to new holders. We really appreciate his service!”
“We are so grateful to AllCom Credit Union for believing in Pawsitively 4 Pink and choosing to support our mission. As a new sponsor, they have already shown what it truly means to stand behind a local nonprofit — with heart, generosity, and genuine community spirit.
AllCom exemplifies what community partnership should look like. Their willingness to give back and be part of something meaningful is clear, and we could not be more appreciative.
What makes this support even more special is that we can speak from both a professional and personal standpoint — we bank here. The staff is always friendly, welcoming, and truly engaged. It never feels transactional — it feels human.
A special shoutout goes to Jennifer, the branch manager. She shows up with kindness, professionalism, and a smile — even when she doesn’t feel great or when we convince her to wear funny hats for photos. She is a great sport and an even better example of authentic customer care.
We couldn’t recommend AllCom Credit Union more. Whether you're looking for a community-driven financial institution or considering partnering with an organization that gives back — they’re an outstanding choice.
— Michelle Power
Founder & CEO, Pawsitively 4 Pink”
“I love Bay State Savings Bank On Mill Street Worcester MA. Michelle, Denise, and Taylor are very Professional and friendly, they are always helpful in solving any Bank issues I may have.”
Closed
547 Southbridge St, Auburn
Banks
“I cannot say enough positive things about this bank. I’ve been a member here at the Auburn branch since we moved from Spencer. We were members of the Spencer branch for seven years. The team at the Auburn branch is extremely personable and always so kind. I often have to use the drive-through because I have young kids, and unfortunately, sometimes my transactions take a little longer. I have never once been rushed by any of the staff. If you’re looking for an honest and helpful local hometown bank, this is the one for you! Thankful for all the amazing employees who take such good care of my family and our finances!”
“I took my kids into the downtown branch to open Benji’s Buddies savings accounts. Joe opened the accounts, was great with the kids and explained everything to them. They then saw Andrew at the front who deposited their money, and explained how the account works. They were thrilled to have their new savings accounts. What a great experience!”
“The Trolly Crossing branch is always a pleasure to do my business at. Their professional and friendly staff and Manager are always willing to do their best to help with all of my banking needs. I highly recommend this branch.”
“The branch staff and management are phenomenal!! Whether you want a simple transaction and be in and out, or if you have a book of questions and need to bend their ear, they are always willing to help. I am a small business owner, but in here they make me feel much bigger than that!!”
“Love the Rutland branch! When moving to Massachusetts and looking for a new bank we went to the 2 choices in town and we were totally impressed by Jack Zanca. He explained all of the choices we had and has been extremely helpful since then. Jack and some of the other employees greet us by name. This bank is just what we want, great services and warm hospitality.”
“Tellers are always friendly and helpful. I love the online portal. It is very easy to do most transactions online. The CU offers some of the best CD rates and terms. Overall I am very pleased with Webster Federal Credit Union.”
“Hometown has been my bank since opening, they stood behind me with identity thief, and walked me thru the steps, The associates there are always professional and helpfull Thankyou hometown for being there for me and my husband”
“This our favorite Bank, Mary the manager is wonderful, she always have a beautiful smile on the face, thank you you for the hard work and also I would like to Thank Melanie witch is awesome too! ??????”
“Great place! Very helpful staff, ll the tellers are extremely friendly and they move with pace while remaining personable! Can’t say enough good things about this branch!”
“The staff were very pleasant and helpful.
The parking lot is a comfortable size and the branch is nice. The lot access is not as pleasant or clearly marked. Their sign is not easily seen from the street or large. I find that clear signage and access is important here as West Boylston St ,aka Rt 12 southbound here, is very heavily traveled and a headache to get to any of the businesses along this stretch of road if you aren't ready to exit. No powered doors or marked ramp, it's unmarked. I think the trees around this bank as nice as they are should be trimmed back for visibility.”
“The best thing about the charlton corner stone is all of the employees, Meghan, Tiffany , Crystal, Joey, and Mike are all a pleasure to see when going to the bank, they make going to the bank fun !”
“Whenever I enter Shrewsbury St I am always greeted by friendly staff. Recently I’ve needed the manager and the tellers always assist me right away. The transactions I’ve needed additional help with have always gone smoothly and I’m always treated with kindness and respect with management. You are more than a number here. I highly recommend AOCU to bank. You are an actual person to everyone. Not just an account number.”
“Thank you, Eva Bufi, for assisting me with setting up my credit card at the bank. The process was smooth and well explained. I really appreciate the patience, professionalism, and support provided throughout the setup. Great customer service experience!”
“TD Bank closed although states open on website. Next door Commerce was open. Though I have no account there Alma was happy to notarise my document. Which was a HUGE help. Thank you Commerce Bank!!”
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“My Experiences at Cornerstone at the Leicester branch is fantastic. Everyone there is happy and willing to help. I deal with Sarah Seaver often and she is always willing to help and is excellent at her job!!”