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“Nada is the best! We use Cornerstone bank for many business bank accounts. She is very organized, knowledgeable, helpful and firendly. I've worked with them for many years. Excellent! Highly recommend.”
“Srirupa was very helpful and patient with me helping me understand with the multiple questions I had. I was able to get everything I needed and more accomplished thanks to Her! I would highly recommend! Thank you for all your help- James T”
“I would highly recommend working with Trinny and the team at Worcester Credit Union for any banking needs. Trinny is patient and knowledgable and makes the entire process easy. I look forward to working with her again!”
“I had an excellent experience working with Ciara Rodriguez while setting up my business Venmo account. The process was more complex than expected, but she remained patient, professional, and highly knowledgeable throughout.
Ciara took the time to walk me through each step, answered all my questions clearly, and went above and beyond to make sure everything was completed correctly. What initially felt like a difficult and frustrating process became smooth and manageable thanks to her dedication and support.
Her commitment to helping small business owners succeed truly stands out. I’m very grateful for her assistance and would highly recommend Ciara Rodriguez to anyone needing reliable and professional banking support”
8:30AM - 12PM
301 Grove St, Worcester
Banks
“Renee and the other lady (I’m so sorry I’m forgetting her name). They were both so helpful so welcoming and supportive. They walked us through the process so effectively. I’m truly excited to now be joining the UmassFive family especially because of those two ladies.”
9AM - 3PM
129 Gold Star Blvd, Worcester
Banks
“We want to shout out Alan at the Gold Star branch. He was extremely helpful and knowledgeable today. We were able to quickly transition our account to new holders. We really appreciate his service!”
“We are so grateful to AllCom Credit Union for believing in Pawsitively 4 Pink and choosing to support our mission. As a new sponsor, they have already shown what it truly means to stand behind a local nonprofit — with heart, generosity, and genuine community spirit.
AllCom exemplifies what community partnership should look like. Their willingness to give back and be part of something meaningful is clear, and we could not be more appreciative.
What makes this support even more special is that we can speak from both a professional and personal standpoint — we bank here. The staff is always friendly, welcoming, and truly engaged. It never feels transactional — it feels human.
A special shoutout goes to Jennifer, the branch manager. She shows up with kindness, professionalism, and a smile — even when she doesn’t feel great or when we convince her to wear funny hats for photos. She is a great sport and an even better example of authentic customer care.
We couldn’t recommend AllCom Credit Union more. Whether you're looking for a community-driven financial institution or considering partnering with an organization that gives back — they’re an outstanding choice.
— Michelle Power
Founder & CEO, Pawsitively 4 Pink”
“I love Bay State Savings Bank On Mill Street Worcester MA. Michelle, Denise, and Taylor are very Professional and friendly, they are always helpful in solving any Bank issues I may have.”
“I took my kids into the downtown branch to open Benji’s Buddies savings accounts. Joe opened the accounts, was great with the kids and explained everything to them. They then saw Andrew at the front who deposited their money, and explained how the account works. They were thrilled to have their new savings accounts. What a great experience!”
“This our favorite Bank, Mary the manager is wonderful, she always have a beautiful smile on the face, thank you you for the hard work and also I would like to Thank Melanie witch is awesome too! ??????”
8:30AM - 12PM
465 Shrewsbury St, Worcester
Banks
“I want to say thank you so much to Omar at Fidelity Bank for helping me thru a very stressful time and bveing able to setup the accounts I needed so quickly and in one visit. He made sure I had everything I needed before my appointment so there was no wasted time. He is so courteous and friendly and I loved doing business with him!!!”
“The staff were very pleasant and helpful.
The parking lot is a comfortable size and the branch is nice. The lot access is not as pleasant or clearly marked. Their sign is not easily seen from the street or large. I find that clear signage and access is important here as West Boylston St ,aka Rt 12 southbound here, is very heavily traveled and a headache to get to any of the businesses along this stretch of road if you aren't ready to exit. No powered doors or marked ramp, it's unmarked. I think the trees around this bank as nice as they are should be trimmed back for visibility.”
“Whenever I enter Shrewsbury St I am always greeted by friendly staff. Recently I’ve needed the manager and the tellers always assist me right away. The transactions I’ve needed additional help with have always gone smoothly and I’m always treated with kindness and respect with management. You are more than a number here. I highly recommend AOCU to bank. You are an actual person to everyone. Not just an account number.”
8:30AM - 1PM
967 Grafton St, Worcester
Banks
“Rosangelis was very helpful in getting me set up with my business bank account. If you are looking for a bank that cares for you and your financial goals This Is The Place!!!!
Highly recommend going in and checking them out”
“Thank you, Eva Bufi, for assisting me with setting up my credit card at the bank. The process was smooth and well explained. I really appreciate the patience, professionalism, and support provided throughout the setup. Great customer service experience!”
“TD Bank closed although states open on website. Next door Commerce was open. Though I have no account there Alma was happy to notarise my document. Which was a HUGE help. Thank you Commerce Bank!!”
“I love this branch; staff is very professional and treats me with care and attention. The service is very fast and efficient. I'm very happy, thank you Workers team.”
“The entire crew at this location is fantastic, I always have a great experience when I am at this location. In no particular order but if you get any of these employees you are in good hands, Yago, Rosangelis, John, Stephen and Emily. Rockland Trust got it right with this staff, their ability to communicate with customers and the chemistry of the staff.”
9AM - 12PM
278 Park Ave, Worcester
Banks
“As the founder of Pawsitively 4 Pink, I am thrilled to express my gratitude to Country Bank for their unwavering support over the years. From the tellers to the district manager, to the general manager, and even the president, the support we have received from every level of the bank has been tremendous.Country Bank is more than just a financial institution; it is a pillar of the community, dedicated to seeing both nonprofits and for-profits succeed. They understand the importance of giving back and actively support organizations like ours.However, what sets Country Bank apart is their recognition of the importance of every individual. They value personal connections and take the time to know their customers both personally and professionally. This personalized approach makes banking with them a truly rewarding experience.I would like to give a special shoutout to Shanti at the Park Ave branch. She is always engaging, warm, and willing to have conversations that may not always be easy. Her sense of humor and genuine care make every interaction a pleasure. The Park Ave branch wouldn't be the same without her.Thank you, Country Bank, for your continued support of Pawsitively 4 Pink and for being a bank that truly cares about its community and its customers. We are grateful for your partnership and look forward to continuing our relationship for years to come.Warm regards,MichelleFounder, Pawsitively 4 Pink”
9AM - 12PM
638 Chandler St, Worcester
Banks
“My husband and I have all of our personal and family-related accounts at this Country Bank location. We also have our business accounts here too. Milana is the person who takes great care of us with paperwork. Thanks Milana!”
“The new manager was very professional. He spoke Spanish, and I really enjoyed being able to communicate with him in my first language. Thank you for the excellent service!”
“By far the best branch I have visited the Spanish big boss lady or whoever she is SUPER SWEET, POLITE, EVERY SINGLE TIME I COME IN, they are all super sweet even the all the bankers and employees I usually don’t write too many reviews unless there really bad or really good and Santander on GOLD STAR BLVD U DESERVE THIS GOOD REVIEW thank you for always being so pleasant as well as helpful everytime I come in‼️?”
9AM - 2PM
1227 Main St, Worcester
Banks
“Ricco Worden at TD Bank (Main St, Worcester) is the gold standard! ? As a 30-year #customerserviceexpert, I was blown away by his professionalism and speed. He got me an outstanding deal on several cards. Best banking experience possible! ??”
9AM - 1PM
266 Chandler St, Worcester
Banks
“I've banked with Webster Five for over 20 years. They truly are friendly, pleasant, and professional. I rarely ever had to wait for assistance. They have been helpful so many times under difficult situations that I've lost count! Thank you all!”
“My family has been banking with All One Credit Union for 17 years, all the way back to when they were Leominster Credit Union. Our first car loan and first mortgage were both with them. They have always been extremely helpful, friendly, and professional. I highly recommend making them your bank.”
8:30AM - 12PM
153 Front St, Worcester
Banks
“Always get great service. Eugene, Kathy and the new gentleman are super helpful and will always greet you with a smile. They even know who you are by first name basis. Thank you for a great banking experience”
9AM - 12PM
993 Grafton St, Worcester
Banks
“After visiting a few banks for quotes/promotion deals. A friend required me to visit Berkshire Bank. I was able to speak to Sonia Descormiers who happened to be an agent/VP. She was so helpful and explained to me every details of how HELOC program works. Finally, I was convinced and decided to go with her. She made the process so easy and my loan was process within 2 weeks. At closing, she made an appearance at closing to make sure that I understood every sheet of paper that i was signing. I couldn't asked for a better agent. Sonia Descormiers, gets a 10-STAR in my book. I would Highly recommend her service to anyone.
JEAN REMY”
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“Recently my husband and I purchased a new home. Throughout the process as we explored various financial options, Patricia Smith provided detailed guidance that informed our decision making. Her pleasant, accommodating approach to working with us made the home buying process less daunting. She was always available to take our calls, address our questions and advise us about next steps. We highly recommend Pat Smith and Bay State Savings Bank for your home buying and financial needs.”