Banks in Worcester, MA

30 locations found near Worcester
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“Great local credit union, I have been with them since I was 13, and they have always been great. From transitioning to a full time job and setting up direct deposit, to getting my first debit card Allcom has been there to back me up through it all and make banking not only a easy task but an enjoyable one. I recommend this credit union to all, especially young college students such as myself. They have great workers such as Serena, Chris, Shaiasia and so many more, that really make the experiences great!”

4.8 Superb28 Reviews

“Excellent Bank ? is a small bank but with great proposals I opened several business accounts and so far I like it a lot. It's a shame it's not found in many places because sometimes you need access to banks in different parts of the state.”

4.5 Superb31 Reviews

“This bank is very good quality the ATM is very impressing if you are looking for different types of amount dollars and the quality of service inside is always the best very very polite and very nice to go if you looking for a bank I do recommend this one give it a try”

4.6 Superb23 Reviews

“My experience working with with Heather and Baystate to obtain a mortgage was better than I could’ve hoped for. Heather and the rest of the team were extremely responsive and professional from our first correspondence to after we were settled into our new home. As a first time home buyer, I had a lot of questions throughout the process, and Heather was always happy to help. I’ll be sure to recommend this team to any friends and family that are in the process of getting a mortgage.”

4 Good43 Reviews

“I had a great experience with the BayState team on Mill Street in Worcester. Michelle and Peter were helpful and made me feel comfortable going through the process getting my line of credit! Great communication and highly recommend supporting local businesses like BayState Savings.”

4.5 Superb11 Reviews

“I just started my own company and did a ton of research of local banks for the right bank for my business. After meeting with Andrew I knew this was the right place. It was amazing that they had 0 fees on all of my accounts. The process was so simple and my business feels at home at Cornerstone.”

4.1 Good21 Reviews

“I had a great experience with the BayState team on Mill Street in Worcester. Michelle and Peter were helpful and made me feel comfortable going through the process getting my line of credit! Great communication and highly recommend supporting local businesses like BayState Savings.”

4.7 Superb7 Reviews

“This Bank In General:: Likes: * Local, proudly servicing the blighted no-mans land between Worcester and Springfield LOL. Locally rooted and stable with about $1.5B in assets, $1B in deposits which is notably higher when compared against other Massachusetts banks with similar footprint and branch count such as Mountain One or Cornerstone. When I choose a local bank, I look at retail footprint, viability/longevity, community involvement and more. Country Bank ticked all the boxes. * Great mobile app. Dislikes: * April 2018 still no chip cards. They say they are "working on it". The plus side to this non-compliance is they can issue a debit card immediately at the branch. * 800 number is live answered by someone causally saying "how can i direct your call". A phone tree would be a quicker, easier and more professional way of getting your call to customer service. Its a little annoying. This Branch Location:: Likes: * Staff is very friendly. They suggest you help yourself to their keurig and have a seat etc. They were very friendly during the account opening process and did not pressure me with the usual up-sells. Dislikes: * Do they get robbed a lot? Everyone is behind glass - even in the account opening process. The parking lot entrance is one way but the entrance to the bank is on the opposite side of the entrance to the parking lot. Im not sure if this is for staff safety or customer safety because of where the drive thru lane is but its awkward.”

3.9 Good22 Reviews

“TD Bank closed although states open on website. Next door Commerce was open. Though I have no account there Alma was happy to notarise my document. Which was a HUGE help. Thank you Commerce Bank!!”

3.9 Good15 Reviews

“Great and easy location to get to. Line was small and quick. I had a quick chat with the teller who was very sympathetic to my issues and said if there was anything they could do let him know. Pretty nice of them since I’ve never met him before. TD Bank has treated me pretty well. Give them a try.”

3.7 Good29 Reviews

“I got an auto loan with IC through a dealership, and en up opening a checking account with them. I had a bump with a promotion offered when I first opened the account they resolved it for me. The employees are always courteous and professional ( shout out to Matt Kilcoyne) in Worcester. Great options for veterans as well.”

3.8 Good16 Reviews

“Today I stopped in to get some quarters, and I was met at the door by jay, who greeted me and welcomed me to the bank, helped me right over to an open teller who assisted me right away. The process could not have been easier. The teller (unfortunately I didn’t catch his name) was very professional and helped me very well.”

3.9 Good12 Reviews

“Great branch. Everyone is friendly and attentive. I’m very busy so it’s great they go above and beyond to make sure all your banking needs are dealt with promptly.”

3.7 Good21 Reviews

“I’ve been with this bank for almost 25 years. They used to be Commerce Bank, after transition to Berkshire Bank they maintained most of the qualities I really liked about Commerce, primarily their hours - amazingly stayed open until 7pm - until recently… now they close at 4pm Mon-Wed, and 5pm on Thu-Fri. This Park Ave branch is open on Sat until noon but the downtown branch on Main St. Is not. Unfortunately, this change took place but for the most part, so do my banking online so it’s not worth finding a new bank. Syrian The woman who was the manager for the longest time was amazing, Mrs. Wilke (I believe?) I loved her! The new manager that took over was nice as well, but he has since moved on. I do appreciate seeing familiar faces there, several workers have been there for years but I’ve noticed a lot more change and turnover since it became Berkshire Bank. I’m not sure if this is related to the change in ownership or timing with the pandemic, etc.? Either way, they’re phasing out the things that remained “Commerce” now and it definitely feels like a new bank. I’m mostly indifferent but this is why I gave 4 stars instead of 5… the changes. It used to be a 5, the change in hours dropped it to 3 stars, but their new online and mobile platforms bump it up to 4. If they would only dispense $10 bills from the ATM or allow you to choose which bills you want (like another well-known, over priced, red-tape National bank here in America) I’d bump it up to 5 stars.”

4 Good9 Reviews

“I been banking here for a bit It’s always top notch customer service. John t. Is a big asset to this branch. He always goes above and beyond for me and actually everyone. He is the kind of employee that thrives off making sure customers leave beyond satisfied. Great job John keep it up !”

4.4 Superb5 Reviews

“The staff were very helpful in my process of changing my name after getting married. Any time I've had a specific bank related question, I've immediately called or emailed this branch. I know I can count on them!”

5 Superb3 Reviews

“Ms. Uyen Dang was kind, funny, helpful and efficient. Thorough in her explanation of different chequing accounts and was patient when listening to and answering my questions. She even walked me to the ATM to show me how to use the new ATMs to deposit a cheque!Other team members were also courteous and professional.This location has drive through services and free on site parking. Would recommend this location for your daily banking needs.”

3.6 Good22 Reviews

“Very good service and especially Ms. Krystal Yusuf. Krystal is a very pleasant, professional and helpful person. Everytime that I have an issue or problem, she is always there for me and for all customers. She is the best and we miss her here in Shrewsbury, MA.”

3.7 Good12 Reviews

“The staff at this location is very friendly, personable and highly approachable. Everyone here is always willing and eager to help and answer any questions you have. I would recommend this location to anyone that is looking for a credit union. I also spoke briefly to Marleny C. Regarding some loan questions I had and she was able to answer my questions and provided information that was extremely helpful. You can tell she in knowledgeable in what she does.”

3.4 Good50 Reviews

“The best experience that I have ever had in Opening a bank account in Europe and U.S.A. The staff is so nice and welcoming and respectful and gives you informative things about working with the online account, interest and ...I have booked an appointment and been there and one of the staff (she) takes one hour to me clarifying and introduce the service and account, and even ATM.I would recommend it.”

3.6 Good12 Reviews

“I've banked with Webster Five for over 20 years. They truly are friendly, pleasant, and professional. I rarely ever had to wait for assistance. They have been helpful so many times under difficult situations that I've lost count! Thank you all!”

3.5 Good15 Reviews

“I went in today to get some information that was desperately needed. The front desk customer service rep was outstanding. John Morgan did his due diligence to help me and my fiancée with an issue we had, and he was nothing less than helpful, polite, and a true professional.”

3.5 Good14 Reviews

“Best bank I've ever had. The tellers are friendly, the fees are almost nonexistent, and you can trust they will be around for years because they've been around for over hundred years.”

3.8 Good5 Reviews

“It is always a good experience to visit this agency, I have always been very well attended, they are super attentive, especially a teller called Gianna Rodriguez, extremely friendly and attentive to everyone.”

3.4 Good20 Reviews

“I’m a frequent visitor of the 137 Shrewsbury St Worcester branch and I just wanted to personally commend Brina Frederick’s customer service. She is a friendly, kind-hearted associate and whenever I need to do my business in person, she always goes above and beyond for me. She embodies LCU’s mission; continually providing quality service in a professional, prompt manner. One of the main reasons I bank with LCU is their superior customer service compared to Brick & Mortar banks. If all associates are like Brina, I’ll continue to do my business with LCU.”

3.3 Good16 Reviews

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