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“Walked in and was greeted by Shannon. She was friendly and helped me find what I needed, nice young lady and an asset to this store.
They probably have everything you need here.”
“Employees are very helpful, and they carry Oxbow products, food, and treats which are superior for guinea pigs. I only support this store because it does not sell small animals, as opposed to Pet Supplies Plus and Petco.”
“These guys are the best. All of the staff are helpful and friendly, but Brian, the manager, really goes above and beyond. Don't find that kind of service very often anymore!”
10AM - 3PM
59 Main St, Lee
Pet Stores
“Nice locally owned small business that has friendly staff that are attentive and accommodating. Prices and stock are reasonable/ what one would expect. They also have ups drop off and a pet bath station.”
“I received a favorable recommendation from an acquaintance to try the SHPR. My 1 year old Black Mouth Cur has spent a few days here and there at SHPR over the past few months leading up to a 10 day stay just now. She becomes excited on the way there, once we open the windows and she catches a scent of where she's headed, which is great since she is ordinarily quiet during car rides. She has always come home cheerful and healthy, including yesterday. The staff is warm and inviting and are positively communicative (as needed). They explain that they try to pair the dogs in a thoughtful way for play and one staff member brings their own dog in to play with mine since they get along so well. SHPR is also part of a veterinarian practice which you don't need to be part of, and if we didn't already have a fabulous vet who we adore, this would be the place we'd go for vet service. It's comforting to know that if there was an issue she'd have access to vet care. I might possibly stir up extra competition for available slots for me with my review but I feel it's only fair.”
“We spent some time up in the Berkshires this summer and brought our Havapoo to Jason. Our dog was being reactive to other dogs and in one session, we saw positive changes. Jason's methods are incredible. We brought him back a few more times and continued to see improvement and it was amazing to see Otis playing with these big dogs! I only wish we lived closer!!”
“When I need something I go here before the other big box stores or the smaller hardware stores. They typically have what I need and are one of like 3 places in town that sell big and tall clothes (as long as you don't mind Carhartt). The prices are typically better, and they pack a huge selection into a small location.”
“Rhonda and her staff worked with me - response time on a Saturday- less than 20 minutes. Her and her staff came to me and assisted. Very pleasant lady and professional. Thank you Rhonda!”
9AM - 9PM
690 Merrill Rd, Pittsfield
Pet Stores
“This location is my go to store. It usually has what I'm looking for... Until recently. I started a fish tank and though they're knowledgeable their fish are all sick with ick. I didn't know this and brought sick neons home to my fish. Fortunately, Herbtana worked like a charm and cleared it up but then my glowlights had a fungus and I got Pimafix which almost killed my whole tank. I don't recommend buying fish from here. Ask if they've been treated, I'd rather buy fish that have been treated then risking putting sick fish in my tank.”
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“I adore this store. I have been shopping here for several years and the proprietors have always been helpful, going the extra mile to find what I need for my dogs. They have handled my few returns graciously. Their inventory is excellent and I have found their prices to be fair.”