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November 2023 by Linnea R.
I needed a ring resized. They did it quickly, they were up front with pricing and had it ready written they said they would. And they are super pleasant!
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October 2023 by Anne Sowerbutts
Best customer service around! Staff is patient and willing to work with you on price as well. They offer many options and are very knowledgeable. Never had a bad experience! Been shopping there for 25+ years. Love that they offer jewelry for any budget and a variety of styles!
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May 2023 by Matt L.
Kay jewelers messed up and never ordered my engagement ring, and left me without one two weeks before my proposal. Crowne did everything they could to help and got me a beautiful new custom ring in time for my proposal, and have been very helpful with anything I have needed since then. So far, I've had nothing but great service, and the jewelry is beautiful.
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March 2023 by Kris Cullen
I recently went to Crowne Jewelers to have one of my watches repaired and ended up not doing business there. I saw the good reviews and like to support local businesses, but what I experienced wasn't anything like I read. My watch had a crack in the crystal and had gotten some moisture in it (salt water). The person who came to the counter was very nice, but had to ask the guy at the back work station (Roger? I don't know, since he didn't introduce himself). He didn't bother to come up to the counter - rather he talked at me from his station. He has very rude and condescending, speaking to me like a child how I shouldn't where a watch in water unless it is rated to 200M. I explained it was less that 15ft of water and it clearly had a cracked crystal from an impact. He continued to be rude with the way he told me it would be $100 and how his watch guy wouldn't be in for a couple weeks. I didn't mind the price or wait since I wanted it fixed and inspected, but his attitude was ridiculous. Later that night I decided to take my business somewhere else, so the next day I went back and picked up my watch without it being sent out. He asked the employee what I wanted, she said I wanted my watch back and while he looked confused, didn't say anything to me. He was successful in talking me out of doing business there. Not recommended - but if you go, hopefully you will be treated like a customer.
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March 2023 by Dennis Bronzo
Roger is the absolute best and very accommodating. Bought our wedding rings, and nice necklace for the wife. I've got burned at Kay Jewelers and will never go back to a chain store..
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September 2022 by Julie Rocheleau
Roger is the best. Stayed late one evening to show my boyfriend and me some rings. Very knowledgeable.
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June 2022 by Ms. Ainee C. Beland
Thank you for all the repairs that have been done for me. I am sorry that this current project that I wanted to be done was not feasible for us. Have a Happy Fourth of July and rest. No images to share as proof of being. Marilyn? we have Marilyn Whitney as president of the condo association where we live but so what?
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April 2022 by Kerry Zach
This place is one of the best places to go to for your jewelry needs. Not only are they priced fairly but the employees are very friendly. I have already told many people to go here.
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April 2022 by Carlos Folgar
Went in there and got treated like a second class citizen. No customer service whatsoever. Wasn’t asked to wait, the lady looked scared when she saw me. Also I think the jewelry I had on was more expensive than everything they had in there.
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September 2021 by Andrew Jeselson
Super helpful. Personable. Exceeds expectations. Definitely going to come here regularly should I need to buy some jewelry.
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August 2021 by Rosie Legee
??????Best of everything for a Jewelry store n a professional jeweler!!! The jeweler Roger is perfectionist n the best jeweler this side of the Mississippi river!!!??????
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August 2021 by Janet Bramhall
Wonderful, very accommodating , pleasant staff
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May 2021 by Seth Josephs
Wonderful jeweler!!! I brought my platinum engagement ring and wedding ring to get sized. It only took a couple days and Roger did an amazing job. I’m glad I gave them a try and will definitely go back. Fully trustworthy and super kind!
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September 2020 by Jordan Bourque
Amazing experience with Roger! My mother had a customized bracelet made for me as an engagement gift and I am in love! He created something so beautiful just for me. Amazing customer service! So happy! Thank you!
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August 2020 by Brenda McDermott
Roger has been my Jeweler since he worked as Prime Value Marts jeweler! He’s extremely trustworthy and he and his family are very reliable and informative on new purchases as well as repairs. Would go to no other!!! Very friendly and welcoming and especially HONEST.
