“In the heart of the store, where choices abound,
I sought to upgrade, to leave the past's sound.
With my old iPhone, old and slow,
I yearned for the future, a new path to grow.
Kevin, the guide, with wisdom so clear,
Steered me through choices, answered every fear.
He led me to iPhone 15, sleek and bright,
A companion for journeys, a beacon of light.
With patience and skill, he made the shift right,
Transferred my data, with skill and with might.
Grateful I stand, with a phone in my hand,
Thanks to Kevin’s care, my upgrade’s well planned.”
“I recently went to the AT&T store in Leominster Ma. Close to the Mall. I waited maybe 10 minutes tops. The manager Jose waited on me. I wanted an upgrade for my wife's phone. It turns out the direction I wanted to go in for her wasn't the best. Jose Never made me feel rushed. He took his time and I got a great deal.”
“Everything works perfect except some thing with my texting not going through. It is something wrong on T-Mobile end. I give five stars to the associate name Umar (hope I spelled it write) from the Mechanic St., Leominster branch. Outstanding customer service!!! I’ve been in retail over 20 years and I know good service when I receive it. This young man was polite, patient and has a great personality. I hope whoever is in charge acknowledges this amazing Young Man, because If I have any problems HE will be the person I go to and I recommend HIM to everyone and tell him I sent you! ????”
“I want to thank Richard who treated me very well, he gave me all the information I needed, he was very kind and I thank him very much from the bottom of my heart. I wish cricket had many employees of this magnitude, thank you very much.”