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“These people were quick and efficient. Christmas eve they were slamming and still handled my walk-in request. The prices were normal and cheaper than replacing the phone. The front desk staff were pleasant and the techs seemed to be knowledgeable. Clean store with lots of options for accessories.”
10AM - 7PM
975 Merriam Ave Ste 139, Leominster
Mobile Phones
“I want to thank Richard who treated me very well, he gave me all the information I needed, he was very kind and I thank him very much from the bottom of my heart. I wish cricket had many employees of this magnitude, thank you very much.”
“In the heart of the store, where choices abound,
I sought to upgrade, to leave the past's sound.
With my old iPhone, old and slow,
I yearned for the future, a new path to grow.
Kevin, the guide, with wisdom so clear,
Steered me through choices, answered every fear.
He led me to iPhone 15, sleek and bright,
A companion for journeys, a beacon of light.
With patience and skill, he made the shift right,
Transferred my data, with skill and with might.
Grateful I stand, with a phone in my hand,
Thanks to Kevin’s care, my upgrade’s well planned.”
“We were switching from Verizon. To T mobile.we had a wonderful experience especially with our sales person Josue! He was so helpful.I can’t say enough positive as when we entered the building we were just looking.. we like our new phones and the service with them.The next day they had trouble with service on the # of bars we had but still got calls on it.”
“I recently went to the AT&T store in Leominster Ma. Close to the Mall. I waited maybe 10 minutes tops. The manager Jose waited on me. I wanted an upgrade for my wife's phone. It turns out the direction I wanted to go in for her wasn't the best. Jose Never made me feel rushed. He took his time and I got a great deal.”
“Everything works perfect except some thing with my texting not going through. It is something wrong on T-Mobile end. I give five stars to the associate name Umar (hope I spelled it write) from the Mechanic St., Leominster branch. Outstanding customer service!!! I’ve been in retail over 20 years and I know good service when I receive it. This young man was polite, patient and has a great personality. I hope whoever is in charge acknowledges this amazing Young Man, because If I have any problems HE will be the person I go to and I recommend HIM to everyone and tell him I sent you! ????”
“I recently visited this Best Buy to have a dash camera installed in my new car, and I have to say, the experience was great. The installation tech was not only friendly but also incredibly knowledgeable about the product. He took the time to explain its features, ensured a clean and professional installation by neatly hiding all the wires, and made sure I understood how everything worked before I left.
Setting up the appointment was also a smooth process. When I initially called, I explained that I wanted the wires hidden, the camera to power on with my car, and for it not to be plugged into the cigarette lighter. The person on the phone was very helpful and let me know I’d need an additional cable to make that happen. Thanks to their advice, I was able to order it ahead of time and have it ready for the installation.
As for the store itself, it was well-organized with plenty of products on the shelves. However, I was a little disappointed that the only person who greeted me was the loss prevention staff at the front. I spent some time walking around and browsing different departments, and while the store wasn’t too busy, it would have been nice to have an associate check in with me.
Overall, I had a positive experience, especially with the installation service, and I’d definitely consider returning for future tech needs.”
“This afternoon, I upgraded my cell phone from an X to a 16. Jennifer was my sales associate and I cannot say enough about her service….a combination of professional, efficient, but also patient and very personable…..loved Jen and so happy she approached me in the store.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“When I went back to return my old iPhone, Craig waited on me. He helped me get my military discount and he fixed my phone that was frozen for whatever reason even though he was extremely busy, he took the time to help me. He’s an incredible employee and even though this review was for Shane Craig did the next one job as well.”