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“Over the past few years, I’ve had to get body work done on my Prius three times. (Someone backed into me once, a branch fell on my roof, and something else happened that has slipped my mind.) I worked with Jimmy every time, and it was a real pleasure. He is such a good guy and so enjoyable. Honest, conscientious, and low key, with a quiet sense of humor. He really cares about getting things right—always going the extra mile—but he tries to save me money in the process. Thanks to him, my ten-year-old car looks like it just came out of the showroom. Five stars really aren’t enough.”
“Roche Collision was a pleasure to work with from start to finish. Ken and his crew were clear, courteous, and professional. We got our car repaired in a very reasonable time, they dealt with insurance, and even fully cleaned our car before returning. Highly recommended.”
“This is my second time shopping here. Bought a used Audi in 2019 and a new VW Tiguan in 2026. Each time I have shopped here, they have been great. Will come back.”
“The guys at Hynes Collision Center are great to work with, super communicative even when very busy, their shop's work is excellent, and they made things easy with the return of my rental vehicle - I dropped it off with them. I had my car repaired after someone rear-ended me, and Joe was very helpful and accommodating when travel plans required that I pick up my car on a tight schedule, early in the morning. My car is as good as new and I'm very happy with Hynes and Joe's great service, and fully recommend using them.”
“This was my second time getting a collision repair done at Today's Collision. The owner went above and beyond to make sure my repair was painless and perfect. Customer service like this is almost extinct these days.”
“Highly recommend this repair shop! Able and Paul were very easy to deal with and they took care of my son's car repair while he is in Boston attending college. They communicated every step of the way and got the work done in the exact time they said to allow for. Super nice people and the car looks great!”
“I want to give high praise to Jamal Bridges, Tech specialist for Lexus. I called him from the road on the way to Washington DC for the holiday week as the navigation system was not functioning on my brand new car. He patiently and expertly instructed me how to reset system to get Google map functioning . I needed to call again for Tech Support as I couldn’t lock the car as I had packages on back seat that sent alerts. Once packages removed the doors still not locking. Jamal calmly reviewed numerous steps to try to get car locked.Manual locking worked. I met Jamal today at Lexus of Watertown to reboot the Connect Drive as malfunctioning, tested all keys to lock and remote start. He didn’t leave until all my questions and concerns were addressed.
Jamal Bridges is an outstanding technician, a very kind caring employee who should be recognized. I’m very grateful that he answered my call.”
“Absolutely love working with this body shop, they communicated everything perfectly and made sure all my concerns were noted and taken care of. All and all, an excellent, non-stressful experience. Thanks to everyone at Marshall’s! Patrick, Greg, and Rachael are all so nice.”
“I highly recommend Guy’s Autobody. Brian, the owner, did a great job in repairing my son’s car due to an accident. Not only did he squeeze us in during a very busy time, he also intervened on my behalf with my insurance company to get a correct appraisal on the damage and allow proper time to complete the needed repairs. This helped us keep the rental car (which was covered by my insurance) as long as needed. (They were only going to cover the rental based on their initial estimate on the time needed to complete repairs. Brian was able to negotiate a more realistic
time frame with them). Brian was a pleasure to work with and kept us informed on everything during the entire process. I will definitely use him for any of my autobody work should the need arise again in the future.”
“Everybody has an opinion about getting your vehicle serviced at a dealership (cue stealership memes), but I've found Watertown to be the most reliable and trustworthy of the places I've tried. This is true enough that I make the hike from Wakefield to come here even though there are several other places closer. They are good about doing the requested service without coming back and trying to pad the bill with a thousand other 'recommended' things. I'm hoping my Tacoma lasts a long time - so I feel better having folks work on it that really know this vehicle. To that point, this dealership went above and beyond getting me qualified for, and completing the work on, the frame recall for my previous Tacoma.”
“Brought my car into the shop today for an estimate on a dent in the front of my car. My car is a 2010 and I did not want to spend a lot of money as it has other marks on it. Travis assessed the situation and we discussed what my options were. I was not pressured. He took me right away and was able to help with the dent immediately and I didn't have to wait. The price was reasonable and then some, and I couldn't have been happier with the result. I've been to this shop before, and every time they are professional, knowledgeable, and eager to help. Definitely check them out. Thank you, Travis!”
“We had an overall good experience at the body shop. Our car was deemed totaled by insurance but we wanted to have it fixed. They did an overall excellent job repairing it and it now looks as if the accident never happened and the car drives very well. The price is also very reasonable compared to other places. The only reason that I’m giving 4 stars instead of 5 is that they are very busy and often underestimate the time it will take. So be prepared to potentially wait a long time for the work to be done. But it will be done very well if you have the time.”
“Came in for a check up and engineer filter change. Got the recalls taken care of as well. Always great service, fast, thorough, reasonable prices. Giovanni was esp awesome!”
8AM - 5PM
33 Cambridge St #3A, Burlington
Auto Parts
“We had a great experience purchasing a new Honda At Herb Chambers Burlington. Sergio was amazing, we quickly agreed on a price and he took care of everything.
Although there were about 8 employees working on this Saturday afternoon, Sergio seemed to be the only guy “Working” he was completing 3 sales at the same time as ours!! He never missed a Beat! Best Car Buying experience we’ve had in many years!”
11AM - 1PM
30 Park Ave, Arlington
Auto Parts
“These guys are incredible at what they do. I had some deep scratches on my new purchase and was very particular with where I went to/the quality of work I wanted for my fix. Vahan and his team went above and beyond to be supportive in the process and make sure I was satisfied with the fix. They did an amazing job - you can tell they take pride in their quality and the customer experience. They’re very reasonably priced for the perfect fix and quick turnaround time. There were multiple times that they could’ve upcharged me but instead said I didn’t need any extra work and saved me money. I look forward to coming here for any future work my car needs - it’s not every day you come across a team you can trust. Thank you guys!”
“Buy a new Mercedes with Adriana in Sudbury was one of the best car buying experiences I’ve ver had. She knew so much about the car made sure I looked at cars that would fit my needs and included my must haves. She was a delight to work with”
“I was really happy with my service at American Automotive Aftermarket. Jim Burns was very responsive and helpful while we scheduled my appointment to have a new tonneau cover installed on a Ram 1500. It would have been next day service except that I called too late in the day for Jim to get the part ordered for next day delivery. The new cover looks fantastic and was expertly installed. They have a nice, clean waiting room where you can bring your laptop and work while you wait. Highly recommended!”
“I’ve worked with ACME Body & Paint several different times, and they’ve been consistently great. They are very quick with their work while still delivering excellent quality every time. Annette at the front desk was incredibly kind and helpful — she arranged my rental and was able to adjust everything around my schedule, which made the entire process so much easier. I highly recommend ACME Body & Paint.”
“Quality work that came in under the estimate (and they do free estimates), and a quicker turn around time than originally discussed. Also very nice to deal with. Super glad they are in the neighborhood.”
8:30AM - 6PM
33 Cambridge St, MA-3A, Burlington
Auto Parts
“I loved my experience at Herb Chambers. Diego patiently talked me through my options. He addressed all my concerns while paying attention to my requirements. He and Patrick made the trade in process a breeze.
I really appreciated the quick turnaround to get my new car ready in a day.
I absolutely loved the positive environment, no bullying, no disrespect, and no one forcing you to commit to a car.
Thank you so much.”
“Been a car owner for over 60 years. Chris (Subaru Wakefield) these last few years has proven himself to me to be the best service experience I've had in all those years. He listens well, explains issues clearly so we can understand, and always has a pleasant demeanor.
Next car...going to be a Subaru, Chris sealed the deal.”
“Rob at the body shop is a true professional! From our first interaction to pick up of my vehicle after repairs, everything was a seamless and pleasant experience. I was updated every step of the way and the turn around time was very fast. I highly recommend this body shop based on the customer service, professionalism, and high quality work!”
“These guys very kindly stayed open a few minutes late to do my inspection. They were fast and the price is much better than other people in the area. While I was waiting I chatted with a customer who's been coming here for 40 years to get his car fixed. He had nothing but incredible things to say, and i will definitely
be coming here next time I need any work done on my car.”
“Easy estimate process, easy to drop off, and reasonable turnaround. Lovely local business that is super simple to communicate with. Reasonably priced and even detailed the car upon return. Would 100% bring my business here again.”
“Great service from beginning to end
Even sent a live video of inspection of brakes and tires
Love that they washed the car vacuumed inside and cleaned inside rubber mats , wiped the dashboard”
“Had a great experience with Dan in service at Colonial VW of Medford! He made my service visit very easy and pleasant. I highly recommend Dan and Colonial Volkswagen of Medford to anyone looking to service their vehicle.”
“This is not only the best and most efficient work I’ve ever received, but by kind and honest people. Chris and his crew have done work for me 3x now, and always do it quickly and never ask me for what it’s worth. Kind people and a great place.”
“I’ve had a great experience here over and over. My car has needed help with various things (repairs, new tires, detailing) since our move to the area and Minuteman has been a huge help- especially Patrick who helps coordinate seemingly everything. They’re quick, reasonably priced, and upfront about what’s happening which I appreciate. They’ve done a throughout job each time and I would absolutely recommend them. Thank you!”
“John is the best! I texted him photos of a small repair needed on our Jeep, and he had me come by that same day and took care of it no problem at all. I really appreciate it John, and so happy to know you are right down the street. Thanks again!”
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“I can't recommend this place enough!! Had an issue a chain quoted me around 1500, they fixed it for under 300. Great customer service and quality work. Will be returning for sure”