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“She’s the best insurer there is, she helpful and very reassuring that everything is in order and if not she’ll go above and beyond to make sure all is good but I do recommend going to see her for a auto quote she helped me twice”
“Rana and her team are top notch. Very knowledgeable and customer focused, with timely communications when you need them most. I definitely feel that Rana has the best interest of protecting me and my family and she ensures that I have the proper coverages.Thanks Rana and team!”
“Great agency for any small business. Highly recommend! Quick turn around times with COI's and any customer service related inquiries. Proud to do business with them!”
“I recently had an incredible experience at AAA Enfield Tire and Auto thanks to one of their outstanding employees, Cassidy. After returning from a trip, I unfortunately returned to my car at the airport with a flat tire.
From the moment I called in to the store**, Cassidy was friendly and attentive, immediately offering to help with my situation. When I arrived, despite their busy schedule, Cassidy was empathetic and kind and offered several alternative solutions (my tires are a special order). What impressed me the most was the genuine concern and willingness to go above and beyond to get me back on the road safely.
(While I waited, and enjoyed the free coffee, I also overheard this same compassion when Cassidy was talking to a customer on the phone about what their car needed. Cassidy was kind and understanding to that person as well.)
Thanks to Cassidy, and the gentlemen who worked on my car, what was a stressful and disruptive situation turned into a positive and safe experience. I felt genuinely cared for and appreciated as a person first and customer second.
** To be perfectly honest, I didn't even realize AAA had brick and mortar locations until I Googled “tire”. There was DMV counter, a place to sit and talk a real live human about trips, etc. Also, they had nice safety kits, jumper cables, and other accessories for the car, including some nice luggage sets….definitely worth a look. And if I lived in the Enfield area, I would take my car there for service based on how I was treated.”
8:30AM - 4:30PM
98 Lower Westfield Rd #301, Holyoke
Auto Insurance
“I have been working with this company for literally my whole life as my mom has been with them since before I was born. Michelle has always been super helpful when it comes to answering questions especially as my mother got ill and I became the one to handle her finances, to when she passed away and my sister and I took over her estate. She never seemed bothered by my millon questions and trust me there really has been a millon of them. She has always gone above and beyond to answer all of them and always remembers us when we walk in the offic . To have this level of customer service for over 30 plus years is what keeps customers coming back. Thanks Michelle and thanks Ross insurance for all you do for us”
“I used Despina Merriman to re-quote my home & auto. She was very knowledgeable & professional & saved me a ton of money! I will be switching for sure!”
8:30AM - 4:30PM
59 Bobala Rd, Holyoke
Auto Insurance
“After a very rough start with this merger of Pryor Insurance and Chase Clarke via many frustrating phone calls last August 2023, I finally made a visit to the new office in Holyoke which proved to be the necessary move to finally smooth things out. I was greeted by a friendly receptionist at the door who introduced me to someone named Christine who proved herself extremely competent and able to fix any issue as was the case with my previous agent who moved into a different position (Diem). I left the office with all issues resolved and was thankful to have met someone new (Christine) who could continue to help me in the future. Now I can safely recommend this agency to others. As long as you work with the right people, you'll do fine at this insurance agency.”
8:30AM - 5:30PM
29 S Main St B, East Windsor
Auto Insurance
“I have had Allstae for years and years. They have always taken care of my needs and if they couldn't have been honest with me or found someone who could. They are a good solid company and Ed Korza's office is no exception. I look for service, price and an established name when I shop for insurance.”
“Best price for Auto Insurance. Stupid Geico could not even come close to their price! They have a cheap place and not that many agents which might be the reason for good insurance prices.”
“I have no interest in going anywhere else. I’ve been with this agency for over 5 years. I have put many family members on and they are all happy as well. I myself have been referred by a family member. It’s too bad that not enough people write positive reviews for insurance because insurance isn’t always a fun thing to deal with. However, Bob and his staff have always delivered excellent customer care and they take the time necessary to make sure that you understand your policy and your options. Thanks Bob Vaughan!”
“on April 08, 2024 my car broke down in Springfield, MA. I'm in my late 70's and have never needed assistance before.. A man named Pedro was sent to assist me. He determined the car needed to be put on his ramp truck to get it, and me home... He was so polite and helpful it was as if my son was there to help me. He made sure I was able to safely get into his truck and that my seat-belt was fastened. He is a superb driver, taking no chances and always in control of his truck. I am not one that enjoys meaningless conversation but Pedro and I talked much of the way to my house.. He was absolutely a delight to talk to.. He showed his driving skills getting into my driveway getting my car in front of my garage door.. He then assisted me getting out of the truck.. He was such a delight to talk to I was sad to see him leave.. Thank you for turning a bad situation to an enjoyable event.”
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“Extremely happy with everything that has been provided by this company and with my representative. Plan on continuing with you for the foreseeable future. The only problem I have is with the companyI need to have insurance but the first time I use it for a windshield crack my premium goes up almost $20.00 a month”