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“Place is nice, staff as well as residents are kind and helpful. Shout out to Rachel who is awesome, the other staff as well. Oh the maintenance guy is super knowledgeable and nice. So far it's been a great experience, it's pricey but where isn't. Any issues I've had with my apartment has been resolved quickly and efficiently.”
“The move itself went very smoothly. I did have some maintenance issues i found on Thursday but the staff where right on top of it Friday morning within hours of reporting. They were nothing short of amazing and the air conditioner needs to be replaced so they they setup a portable unit and saved the day in this heat!! Couldn't be happier with the service”
“Cute apartment, spacious floor plan, quiet community, in a convenient location. Moving can be stressful, but Lyra was so kind and helpful making sure we had a smooth move-in process. Love it so far!”
“This is a great place to live! Cozy apartment living,beautiful woods and lots of places to walk my 2 Golden Retrievers! Chris and Karen in the office are terrific and the maintenance staff, Dave etc. are excellent. We love it here.”
“We recently moved at River Pointe at Den Rock and we love it. The community is well maintained and the personell at the management office are very pleasant and professional”
“Am going to miss John Cammarata when he leaves. I had to have a few conversations with him over issues with my apartment
I have to say, even though he may have felt I was a thorn in his side that he was always pleasant and went out of his way to do what he could to help solve the issues and kept me informed. If he didn’t have answers to my questions, he would find them and let me know
I wish him well
I hope the next person will be as thoughtful
Apt 1302”
“Beth was AMAZING. My girlfriend and I viewed some available units, and she was by far the most prepared and energetic leasing agent we have ever spoken with (and we have viewed quite a few places recently) Every question she had an answer for and was so helpful and accommodating!!!!”
“Lived here for almost a year and it has been a great apartment living experience. Built in the 1880s, Clocktower certainly has the character and charm from that era but also modern amenities to go with it. The apartments themselves are quite spacious, our 20ft ceiling made the space feel very large and roomy. The riverside facing apartments have marvelous views. I never had issues with maintenance, they updated kitchen countertop as well as microwave and other issues were dealt with quite quickly. Also, I loved working out in the gym, swimming laps and dunking in the jacuzzi- so good! The package room is safe and secure too.
Talking about some cons - you have to bear in mind the hallways go on forever so moving in and out can be tiring, especially if you are in one of the end units.
Parking can be a bit of a pain especially during winters but that's not a big draw back. You do have to ask your guests to park offsite overnight so that can be a minor inconvenience. The location is in the heart of downtown, and I have indeed seen my fair share of homeless people loitering around panhandling but once you're inside that's never an issue.
I expected the HVAC bills to blow me out of water but they were quite reasonable. 'Hogwash' isn't the word I would describe it as. Once you understand how Whalen units work, it can be managed.
Shout out to the awesome ladies from the front office, they really put in an effort to make the experience better.”
“I am going on 2 years of living here and have been greatly satisfied overall. Maintenance is great, leasing office responds kindly and timely to emails and takes care of any issues that arise along with handling the issues professionally. We enjoy using the dog bath area and all the amenities that the property provides. The insulation seems to be very poor but other than that - the apartment itself has been a great place to live.”
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“Absolutely love living at Westford Park apartments! It's affordable, the amenities are amazing, and the maintenance staff are the best I have ever experienced! My favorite part is that the apartments are pet friendly and have a wonderful dog park!”