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“Moving was super stressful on me and my kids, I’ve been at the tail end of my divorce and moving was the last thing I needed. When I called customer service they weren’t exactly helpful to me. I was actually a little upset that I had already started the process with PODS. I went to PODS and Richie helped answer the questions I had about the billing process and what to expect with my POD being moved across the country. There’s a stark contrast between talking to PODS’ people through their 1800 number and speaking to someone at the actual storage place. I’m not sure everyone’s experience will be the same, but specifically speaking with RICH in the Ludlow location made things easy to understand and I wouldn’t consider recommending PODS to family and friends if it wasn’t for him. I have had a bad experience prior to PODS with a similar company in the past, so to say my anxiety was high throughout this whole thing would be an understatement!”
Self Storage
Self Storage
Self Storage
“It's a storage facility. I rate it in the top 25% of what's out there. However, their pricing was best in the area and their manager was extremely helpful. I read a couple of other reviews from the year 2009 and totally believe they were written by a competitor. Hey... I needed to store my property and these people went out of their way to assist.”