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“Linda was patient knowledgeable Helpful. She was extremely cordial during our transaction. There is nothing better than working with a friendly person who gives exceptional service.”
“Awesome location for delivery ! Fast unloading and polite ,professional staff ! Clean restroom and vending machines also ! Drop your trailer at the assigned door ;waited about 45 min . DoneThanks a lotGod bless”
“The store was clean, and the employees were extremely helpful, professional and kind.
They paid attention to detail and addressed my every need.
Jessie, Marie, and Jasmine are incredibly hard workers and the owner should be very proud to have them as employees.”
“Walked in the store, wasn't chased around by an associate, found the chair I wanted, paid for it and left with it. Simple and quick shopping with no bullshit. Perfect.”
“This is my favorite location because of the service I receive every time I walk through the doors. The cashiers especially are kind and very friendly. They make my transactions worthwhile each trip”
“My experience with Estes has been wonderful the past few months! My delivery driver is very helpful, and the scheduling assistant has been very kind. Thank you Estes!”
“I had great experiences at this USPS in Holyoke. The lobby is clean. The people there are very friendly and helpful. The clerk Cathy helped me fill the mailing label when I sent international packages. She also patiently explained what's the significance of having a signature from the receiver when I went there to mail important documents.
By the way, the people in the office know how to do prepaid mails.”
“Tara who works alone on Saturdays is amazing! It gets swamped and yet she has a system to help everyone out efficiently. She does it all with humor, kindness, and a smile. Engaging everyone to join her in her happiness to provide excellent service, she makes you feel important. We went in this past Saturday very early for our passport appointment for our two children and she welcomed and accommodated us instead of sending us away. She helped every step of the process since we had never applied for a kid’s passport before. If there were more people with Tara’s energy and outlook the world would be a better place. Thank you Tara!”
“The guys aren't so friendly. But, there is one lady that works there that's always so kind. In a world that's so mean, it means alot. I hope she sees this!”
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“Very well-kept post office with friendly and knowledgable staff. It was my first time renewing a passport by mail and I wasn't sure what to do. The clerk not only helped me with my passport photo, but checked to make sure my documents were in order and mailed the application out for me. That kind of attentive service is hard to find these days.”
“Walked in the store, wasn't chased around by an associate, found the chair I wanted, paid for it and left with it. Simple and quick shopping with no bullshit. Perfect.”
“I have utilized this location daily for 27 years! Each and every employee from Christine( now retired), Jose, Maria, Destiny, Alex and others have always been extremely cordial and helpful. This includes their ability to assist in mailing locally, nationally and internationally. Always quick efficient and professional to make sure my items are mailed properly. Many customers who I have seen that seem in a rush or short on time are always helped with an explanation of what to expect on delivery times. Every staff member is top notch in my book.”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“The store manager, Jenny is so nice and helpful, always pleasant to interact with even when she’s alone at the store and doing everything herself. Thank you Jenny!!!”
“I'm surprised by the bad reviews posted here. Every time I go, I find the employees to be considerate, fast-paced and very friendly. I've never had an issue with this branch!”
“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”
“I've used this location many times and never had a problem, today I went in for a passport appointment and the woman that helped me was very friendly, polite and helpful. I was given all the info and paperwork that I needed and appointment for the very next day. This place is organized and professional.”
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“I called Eric at Ludlow Post Office, he was tremendously helpful in explaining and tracking a package. He was knowledgeable, professional, and kind. It’s the best experience I’ve had at a post office.”