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“Customer service person, Blake, was so helpful and advising us on how to print a label. Something that was totally confusing us, when we tried to print from our home printer. He guided us and printed the label with perfection. I recommend Blake at the Chicopee location. Thank you Blake...”
Open 24 hours
108 Industrial Dr #1, East Longmeadow
Shipping Centers
“Awesome location for delivery ! Fast unloading and polite ,professional staff ! Clean restroom and vending machines also ! Drop your trailer at the assigned door ;waited about 45 min . DoneThanks a lotGod bless”
“I never did returns, I never knew how! The UPS store was so helpful with everything (took pity on me)! Now sending or returning (and pick-up) it is my Go To place and I'm a pro.”
“I come here all the time and never have any issues. I'm usually making amazon returns or shipping to the other side of the state or RI &... no problems over the last several years. I'm intrigued by the reviews tbh. Outside of the occasional long line, it's usually a fairly painless process for a shipping store.”
“I called Eric at Ludlow Post Office, he was tremendously helpful in explaining and tracking a package. He was knowledgeable, professional, and kind. It’s the best experience I’ve had at a post office.”
“Great place to recycle old electronics and great rewards points at the same time. Used my rewards right away on my purchase. Store clean well lit and fairly well stocked.”
“This may not be my post office but it’s the only one I go to because of the amazing customer service I get each and every time I walk in here. Being greeted by Julie always makes it the best experience. She makes everything easy and professional. Thanks so much for all you do!”
“We just had the absolute best passport renewal experience for our daughter today. Tara was amazing! She transformed this very dreadful appointment into an extremely pleasant and fun interaction. We will never go anywhere else for passports.”
“I wanted to share my positive experience working with Kurt. He was very patient with me while I was securing a detailed quote, and I will definitely be using your services again in the future.”
“Great place to recycle old electronics and great rewards points at the same time. Used my rewards right away on my purchase. Store clean well lit and fairly well stocked.”
“I am probably the post office’s worst customer. I never have tape to close up my packages and I usually don’t even have the right box or anything that even packed my things! But they always go out of the way to find me one from the back, take me up and send me on my way with a smile. They’ve always been very helpful and I appreciate it.”
“The Post Master here "Cindy" is awesome and very professional.I love the way she interacted with 1st amendment auditor 'Press NH Now'. 100 Stars for Cindy!!!”
“This was about a month ago at this point. I had just dropped off some packages for Amazon return the process was super smooth and went off no issue at all. Never done it before and the gentleman inside with the big beard and tattoos Steven I think his name was helped me through it no issue.
The real reason I am giving this 5 stars is when I went out to my car there was a raccoon eatting someones left overs they spilt on the parking lot. I freaked out and started to yell and then that same guy who helped me RAN outside and shouted at it until it backed off away from my car.
I was a bit awe struck as this stranger made sure I was safe. I have not been back as I am a bit embarrassed but he should for sure get some sort of merrit.
Hope this helps,
A thankful UPS customer”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“It's the federal post office in a very small town, but don't worry you'll get the same treatment as a big city... interpret that review anyway you like 👍”
“I'm surprised by the bad reviews posted here. Every time I go, I find the employees to be considerate, fast-paced and very friendly. I've never had an issue with this branch!”
“older black woman with short hair cut there almost everyday and the younger black ladies are allwayss the best !! The work with people who don't exactly know what they're doing and are always so polite !! favorite post office”
“I have utilized this location daily for 27 years! Each and every employee from Christine( now retired), Jose, Maria, Destiny, Alex and others have always been extremely cordial and helpful. This includes their ability to assist in mailing locally, nationally and internationally. Always quick efficient and professional to make sure my items are mailed properly. Many customers who I have seen that seem in a rush or short on time are always helped with an explanation of what to expect on delivery times. Every staff member is top notch in my book.”
“This facility is always clean, as well as and nice and quiet. This is my favorite post office to use.
They never have as much on display, for sale, as the main post office in Springfield. I never buy anything anyway, I only mention it because it looks strange. ?”
“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”
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“I was a bit nervous by the reviews here but I went here for my passport photo. Anne was simply the best. She took a few photos and made me feel great about everything in the process!! I am so grateful she is the one I dealt with. She double checked my paperwork and waited for me as I had to run to the car. Ten stars. Her customer service was outstanding. So much so I had to park to wroye this! Thanks Anne :)”