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“This is my go-to store for mailing packages, and I've never been disappointed. This past Christmas season (2025) particularly impressed me. As busy as the store was (and it WAS busy!), the employees were calm, efficient, knowledgeable, patient AND friendly. Every one, every time. Thank you!”
“I never did returns, I never knew how! The UPS store was so helpful with everything (took pity on me)! Now sending or returning (and pick-up) it is my Go To place and I'm a pro.”
Open 24 hours
108 Industrial Dr #1, East Longmeadow
Shipping Centers
“Awesome location for delivery ! Fast unloading and polite ,professional staff ! Clean restroom and vending machines also ! Drop your trailer at the assigned door ;waited about 45 min . DoneThanks a lotGod bless”
“I come here all the time and never have any issues. I'm usually making amazon returns or shipping to the other side of the state or RI &... no problems over the last several years. I'm intrigued by the reviews tbh. Outside of the occasional long line, it's usually a fairly painless process for a shipping store.”
“I called Eric at Ludlow Post Office, he was tremendously helpful in explaining and tracking a package. He was knowledgeable, professional, and kind. It’s the best experience I’ve had at a post office.”
“We just had the absolute best passport renewal experience for our daughter today. Tara was amazing! She transformed this very dreadful appointment into an extremely pleasant and fun interaction. We will never go anywhere else for passports.”
“Jenasis assisted in my amazon returns as she was juggling a conflicted customer and my fussy infant. She was prompt, courteous, and able to prioritize; calm under pressure. Excellent addition to the team.”
“My experience with Estes has been wonderful the past few months! My delivery driver is very helpful, and the scheduling assistant has been very kind. Thank you Estes!”
“This may not be my post office but it’s the only one I go to because of the amazing customer service I get each and every time I walk in here. Being greeted by Julie always makes it the best experience. She makes everything easy and professional. Thanks so much for all you do!”
“Jenasis assisted in my amazon returns as she was juggling a conflicted customer and my fussy infant. She was prompt, courteous, and able to prioritize; calm under pressure. Excellent addition to the team.”
“I am probably the post office’s worst customer. I never have tape to close up my packages and I usually don’t even have the right box or anything that even packed my things! But they always go out of the way to find me one from the back, take me up and send me on my way with a smile. They’ve always been very helpful and I appreciate it.”
“I came to the ups store in Enfield, CT. on Hazard Avenue today, 5/13/26. The two people working this morning around 9:30 a.m. were soooooo professional and helpful. Thank you both again for helping me with this important fax. I greatly appreciate their patience and help along with kindness. PS - I also completed the online site survey as well.”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“I have utilized this location daily for 27 years! Each and every employee from Christine( now retired), Jose, Maria, Destiny, Alex and others have always been extremely cordial and helpful. This includes their ability to assist in mailing locally, nationally and internationally. Always quick efficient and professional to make sure my items are mailed properly. Many customers who I have seen that seem in a rush or short on time are always helped with an explanation of what to expect on delivery times. Every staff member is top notch in my book.”
“older black woman with short hair cut there almost everyday and the younger black ladies are allwayss the best !! The work with people who don't exactly know what they're doing and are always so polite !! favorite post office”
9AM - 12:30PM
119 Industrial Dr, East Longmeadow
Shipping Centers
“This facility is always clean, as well as and nice and quiet. This is my favorite post office to use.
They never have as much on display, for sale, as the main post office in Springfield. I never buy anything anyway, I only mention it because it looks strange. ?”
“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”
8:30AM - 1PM
31 Palomba Dr, Enfield
Shipping Centers
“4 stars because it isn't the working-man USPS in the trenches that makes the system laughable, but the overpaid honchos in charge.
Overpaid, I said what I said. Doesn't take much to oversee operations are a disaster from the top down, especially at this location.
Hopefully retirement comes sooner rather than later for some folks there, and a new generation of faces that care will take the helm, ones that at least sort of care.
Finally, I have an entire family of postal workers, don't tell me I don't know how you people operate. ?”
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“I've used this location many times and never had a problem, today I went in for a passport appointment and the woman that helped me was very friendly, polite and helpful. I was given all the info and paperwork that I needed and appointment for the very next day. This place is organized and professional.”