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8:30AM - 4:30PM
83 Winsor St, Ludlow
Shipping Centers
“This is my go-to store for mailing packages, and I've never been disappointed. This past Christmas season (2025) particularly impressed me. As busy as the store was (and it WAS busy!), the employees were calm, efficient, knowledgeable, patient AND friendly. Every one, every time. Thank you!”
“I never did returns, I never knew how! The UPS store was so helpful with everything (took pity on me)! Now sending or returning (and pick-up) it is my Go To place and I'm a pro.”
Open 24 hours
108 Industrial Dr #1, East Longmeadow
Shipping Centers
“Awesome location for delivery ! Fast unloading and polite ,professional staff ! Clean restroom and vending machines also ! Drop your trailer at the assigned door ;waited about 45 min . DoneThanks a lotGod bless”
“I come here all the time and never have any issues. I'm usually making amazon returns or shipping to the other side of the state or RI &... no problems over the last several years. I'm intrigued by the reviews tbh. Outside of the occasional long line, it's usually a fairly painless process for a shipping store.”
“Jenasis assisted in my amazon returns as she was juggling a conflicted customer and my fussy infant. She was prompt, courteous, and able to prioritize; calm under pressure. Excellent addition to the team.”
“I just love this location. Beautiful old building, always immaculate, and Kathy keeps the place running smoothly, especially when it gets busy.
Other Western Mass post offices (that I won't name here!) are eager to close the door in your face at a few minutes before closing time, but downtown Holyoke tries to take care of every customer in line, with patience and kindness.”
“My experience with Estes has been wonderful the past few months! My delivery driver is very helpful, and the scheduling assistant has been very kind. Thank you Estes!”
“Jenasis assisted in my amazon returns as she was juggling a conflicted customer and my fussy infant. She was prompt, courteous, and able to prioritize; calm under pressure. Excellent addition to the team.”
“We just had the absolute best passport renewal experience for our daughter today. Tara was amazing! She transformed this very dreadful appointment into an extremely pleasant and fun interaction. We will never go anywhere else for passports.”
“Very well-kept post office with friendly and knowledgable staff. It was my first time renewing a passport by mail and I wasn't sure what to do. The clerk not only helped me with my passport photo, but checked to make sure my documents were in order and mailed the application out for me. That kind of attentive service is hard to find these days.”
2 - 4:30PM 9AM - 1PM
1149 Main St, Springfield
Shipping Centers
“I admit, I was terrified when my package from St. Louis to Seattle somehow ended up on the opposite coast in Massachusetts. I was even more upset when I read the reviews for this distribution center. Fortunately for me, they redirected my package to its proper direction in a timely matter. I had no conversation with them, because I didn't need to. They handled it. I appreciate that alot. So, if your package ends up here, give them a lil time and patience. It may arrive later than expected, but it will arrive.”
8:30AM - 4:30PM
100 Center St, Chicopee
Shipping Centers
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“I have utilized this location daily for 27 years! Each and every employee from Christine( now retired), Jose, Maria, Destiny, Alex and others have always been extremely cordial and helpful. This includes their ability to assist in mailing locally, nationally and internationally. Always quick efficient and professional to make sure my items are mailed properly. Many customers who I have seen that seem in a rush or short on time are always helped with an explanation of what to expect on delivery times. Every staff member is top notch in my book.”
“older black woman with short hair cut there almost everyday and the younger black ladies are allwayss the best !! The work with people who don't exactly know what they're doing and are always so polite !! favorite post office”
“This facility is always clean, as well as and nice and quiet. This is my favorite post office to use.
They never have as much on display, for sale, as the main post office in Springfield. I never buy anything anyway, I only mention it because it looks strange. ?”
“I visit this Fed Ex store many times. I stopped utilizing UPS because of the rude, impersonal and an uncomfortable feeling that I'm bothering them when asking a question. Jenny, Amyah & Yar's smile, personality and professionalism make my experience at this branch awesome. All three are attentive and work great as a team. All three are always present, meaning and always have their undivided sincere attention. These 3 young ladies represent Fed Ex excellent. Continue to inspire your staff and remind them how amazing they are and how much customers appreciate them.”
“Then he said, “Woe also to you experts in the law!
You load people with burdens that are hard to carry, and yet you yourselves don’t touch these burdens with one of your fingers.
“Woe to you!
You build tombs for the prophets, and your fathers killed them.
Therefore, you are witnesses that you approve , the deeds of your fathers, for they killed them, and you build their monuments.
Because of this, the wisdom of God said, ‘I will send them prophets and apostles, and some of them they will kill and persecute,’ so that this generation may be held responsible for the blood of all the prophets shed since the foundation of the world , — from the blood of Abel to the blood of Zechariah, who perished between the altar and the sanctuary.
“Yes, I tell you, this generation will be held responsible.
“Woe to you experts in the law!
You have taken away the key to knowledge.
You didn’t go in yourselves, and you hindered those who were trying to go in.”
When he left there, the scribes and the Pharisees began to oppose him fiercely and to cross-examine him about many things; they were lying in wait for him to trap him in something he said.
-Luke 11:46-54
In Jesus’ name I pray this over you and those the Lord sees fit for this scripture, amen.
P.S. Don’t ever mock God again or He will make things a lot worse for you.”
“The store manager, Jenny is so nice and helpful, always pleasant to interact with even when she’s alone at the store and doing everything herself. Thank you Jenny!!!”
“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”
“I've used this location many times and never had a problem, today I went in for a passport appointment and the woman that helped me was very friendly, polite and helpful. I was given all the info and paperwork that I needed and appointment for the very next day. This place is organized and professional.”
“I went in to look for service, there were three people before me. Very attentive, optimal and fast service. If you go on pay days you have to wait longer but no more than 20 minutes in line.”
8AM - 5:30PM
1883 Main St, Springfield
Shipping Centers
“Our agent was super patient with us as we were going through a pretty stressful process. Very patient, kind, empathic. Rosa went way above her duties for us. It was a pleasure to deal with her and Nate.Be kind to your postal workers. They deserve it.Highly recommended.”
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“I called Eric at Ludlow Post Office, he was tremendously helpful in explaining and tracking a package. He was knowledgeable, professional, and kind. It’s the best experience I’ve had at a post office.”