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“Customer service person, Blake, was so helpful and advising us on how to print a label. Something that was totally confusing us, when we tried to print from our home printer. He guided us and printed the label with perfection. I recommend Blake at the Chicopee location. Thank you Blake...”
“I never did returns, I never knew how! The UPS store was so helpful with everything (took pity on me)! Now sending or returning (and pick-up) it is my Go To place and I'm a pro.”
Open 24 hours
108 Industrial Dr #1, East Longmeadow
Shipping Centers
“Awesome location for delivery ! Fast unloading and polite ,professional staff ! Clean restroom and vending machines also ! Drop your trailer at the assigned door ;waited about 45 min . DoneThanks a lotGod bless”
“I come here all the time and never have any issues. I'm usually making amazon returns or shipping to the other side of the state or RI &... no problems over the last several years. I'm intrigued by the reviews tbh. Outside of the occasional long line, it's usually a fairly painless process for a shipping store.”
“Great place to recycle old electronics and great rewards points at the same time. Used my rewards right away on my purchase. Store clean well lit and fairly well stocked.”
“This is a nice little convenient post office and the woman postal worker who is usually the only one there is a very nice considerate and helpful, I try to go there instead of the main post office on main Street because I don't have to wait forever to get waited on even though she is one person she's very efficient and very likable”
“Great place to recycle old electronics and great rewards points at the same time. Used my rewards right away on my purchase. Store clean well lit and fairly well stocked.”
“I wanted to share my positive experience working with Kurt. He was very patient with me while I was securing a detailed quote, and I will definitely be using your services again in the future.”
“Always very helpful and more importantly, friendly!I used to go in and there was always a line almost out the door. Now, the line moves quickly if there is a line at all”
“I just love this location. Beautiful old building, always immaculate, and Kathy keeps the place running smoothly, especially when it gets busy.
Other Western Mass post offices (that I won't name here!) are eager to close the door in your face at a few minutes before closing time, but downtown Holyoke tries to take care of every customer in line, with patience and kindness.”
“We just had the absolute best passport renewal experience for our daughter today. Tara was amazing! She transformed this very dreadful appointment into an extremely pleasant and fun interaction. We will never go anywhere else for passports.”
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“The Post Master here "Cindy" is awesome and very professional.I love the way she interacted with 1st amendment auditor 'Press NH Now'. 100 Stars for Cindy!!!”
“I'm surprised by the bad reviews posted here. Every time I go, I find the employees to be considerate, fast-paced and very friendly. I've never had an issue with this branch!”
“older black woman with short hair cut there almost everyday and the younger black ladies are allwayss the best !! The work with people who don't exactly know what they're doing and are always so polite !! favorite post office”
“I have utilized this location daily for 27 years! Each and every employee from Christine( now retired), Jose, Maria, Destiny, Alex and others have always been extremely cordial and helpful. This includes their ability to assist in mailing locally, nationally and internationally. Always quick efficient and professional to make sure my items are mailed properly. Many customers who I have seen that seem in a rush or short on time are always helped with an explanation of what to expect on delivery times. Every staff member is top notch in my book.”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“This facility is always clean, as well as and nice and quiet. This is my favorite post office to use.
They never have as much on display, for sale, as the main post office in Springfield. I never buy anything anyway, I only mention it because it looks strange. ?”
“I recently visited FedEx Office and had a great experience thanks to Santino. He was extremely helpful, patient, and professional throughout the entire process. I’ve visited this location before and honestly didn’t receive the same level of customer service from other employees, but Santino truly stood out. He went above and beyond to help me and made everything smooth and easy. Excellent customer service like this deserves recognition. Thank you, Santino!”
“Super quick and friendly service! I was in and out with an oil change in no time, and the staff really took the time to explain everything. Definitely planning to come back for my next maintenance!”
“I got here at 9:07 am, unloaded a heavy box which took me about 1.5 minutes. Went inside and literally had the receipt for tracking in my hands and back in my car by 9:10 am. Super quick service and the employee was nice and helpful.”
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“I called Eric at Ludlow Post Office, he was tremendously helpful in explaining and tracking a package. He was knowledgeable, professional, and kind. It’s the best experience I’ve had at a post office.”