Walgreens is recognized for its customer service, especially highlighted by the efforts of Gilian, the pharmacist. She is praised for going above and beyond to help customers, such as assisting a disabled individual with insurance issues. Her dedication to customer service is seen as a great asset in the pharmacy. However, there have been recent concerns regarding the store's hours. Customers have noticed that Walgreens has been closing early, often before the scheduled time of 10 PM. This has caused frustration for those who rely on the store, especially individuals without access to transportation. The lack of communication about the early closures, such as not posting a note on the door, has added to the inconvenience for many. Overall, while Walgreens offers strong customer service and support, there is a need for better communication about store hours to improve the shopping experience for all customers.
Every time I try to use one of the store issued coupons it is either already expired after 1 week or there's an issue with what product qualifies as redeemable. They're always understaffed in my experience as well.
March 2024
Good selection. Employees young kids, no motivation, no customer interaction. Very dull. But they do their jobs.
February 2024
Gilian, the pharmacist is an asset to the Walgreens pharmacy. She went above and beyond her duty to assist my disabled mother contact her insurance company to rectify an issue with her insurance. She is customer service driven, which is highly necessary in the pharmacy world. Please thanks Gilian again for her great customer... read full comment
