New Craft Collision Center in Malden is a highly praised auto body shop known for its exceptional workmanship, attention to detail, and outstanding customer service. Customers consistently describe the team as professional, efficient, and dedicated to delivering top-notch results. The shop's intake and car drop-off process is seamless, and they handle all communication with insurance agencies, providing customers with a stress-free experience. Clients appreciate the excellent communication throughout the repair process, with regular updates via text and email, as well as the team's responsiveness in answering any questions. Customers are consistently impressed by the quality of the work, with many noting that their vehicles look flawless after the repairs, often better than before the incident. The shop's attention to detail and commitment to ensuring customer satisfaction are unparalleled, earning them a reputation as the best in the area. Integrity and kindness are also hallmarks of New Craft Collision Center, as evidenced by the story of an employee who went above and beyond to return a lost wallet. This level of care and consideration for customers sets the shop apart and solidifies its status as a trusted and reliable choice for all auto body needs.
After recently getting into an accident. I was referred to New Craft to repair my vehicle. Adriano was so helpful and kind. After dropping my car off, he completed the work to absolute perfection in only 3 days. My car looks brand new again. Thanks again New Craft Collinson! I will only refer my friends and family here.
February 2025
Great job guys, from start to finish, thank you very much!
September 2024
Excellent service, excellent work, excellent communication, excellent efficiency in completing work, and excellent care of the details. Highly recommend!
